Talent.com
AccorHotel
Night Hotel ReceptionistAccorHotel • London, England, UK
Night Hotel Receptionist

Night Hotel Receptionist

AccorHotel • London, England, UK
30+ days ago
Job type
  • Full-time
Job description

What youll do

  • Maintain a positive and friendly attitude at all times even when working to achieve solutions to challenges.
  • Deal with the arrival and departure processes for all guests ensuring all standard operating procedures are adhered to.
  • Deal with in-house guests requests recording all feedback as per our standard operating procedures.
  • Responsible for ensuring the accuracy of guest credit billing and financial transactions.
  • Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures.
  • Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures.
  • Ensures all guests are quoted the correct rate as per the selling strategy and website.
  • Ensure all telephone calls are answered as quickly and efficiently as possible.
  • Maintain observation over guests and guests property to ensure security alerts are kept to a minimum.
  • Report any maintenance issues to the correct department and check to ensure the work has been completed.
  • Ensure the integrity of the public area and back of house areas are maintained at all times with deficiencies corrected immediately.
  • Collaborate with all other teams in the hotel and all outsourced business partners to ensure the utmost satisfaction for our guests.
  • Ensure the Reception desk is clean tidy and presentable at all times.

Qualifications :

What we are looking for

  • Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to
  • Previous hotel (or similar) experience is great but its not a must-have for us - if youre eager to learn we can teach you what you need to know
  • Youre looking for a place where you can be you
  • Passion for hospitality whether thats a drink a meal an event or a bed for the night
  • Youre all about having a positive impact on the people you interact with leaving them with a memorable experience
  • Youre not precious. We leave our egos at the door and help get stuff done
  • You have experience of Micros Fidelio Opera.
  • Youre up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together wed have a good time and share a few laughs
  • You want to be part of a team that works hard supports each other and has fun along the way
  • You are a natural at leading and managing a team someone who creates a tight-knit community thanks to a hands-on management style and enthusiasm.
  • You are a born optimist who always put our guests colleagues and communities first.
  • You are your authentic self.
  • You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.


Additional Information :

  • Whats in it for you...

  • The opportunity to head up an exciting hospitality concept that is new to the London market.
  • Join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team thats very passionate about creating great hospitality experiences.
  • A competitive package and plenty of opportunity for development.

We look forward to welcoming you to our TRIBE!


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
Create a job alert for this search

Night Hotel Receptionist • London, England, UK

Similar jobs

Night Guest Service Agent - London

Royal Lancaster London HotelLondon (Greater), London (Greater), United Kingdom
Permanent

Night Guest Service Agent - London.Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a.Royal Lancaster London, where we en... Show more

 • Promoted

Front Office Guest Champion | Hotel Receptionist

The Westin London CityGreater London, England, GB
Full-time +2

The Westin London City in London is seeking a friendly Receptionist / Front Desk Agent / Switchboard Operator to welcome guests, manage smooth check-ins, and provide answers and local tips to enhan... Show more

 • Promoted

Night Floor Shine Specialist — Luxury Hotel

Firmdale Hotels PLCGreater London, England, GB
Full-time

Firmdale Hotels, renowned for luxury and creativity, invites you to join Ham Yard Hotel as Night Floor Polisher.You will clean and maintain our bespoke flooring across public and back-of-house area... Show more

 • Promoted

Reception Host

The Twenty Two London - Restaurant Maitre DCity of Westminster, England, GB
Full-time

Join our team as an F&B Receptionist.Are you bold, driven towards excellence, guided by intuition, and passionate about delivering luxury experiences? At The Twenty Two, we pride ourselves on our c... Show more

 • Promoted

Nght Manager

Pistache HospitalityGreater London, England, GB
Full-time

The Mandrake is an award winning Luxury boutique, Soho situated hotel offering our guests an elegant and arty setting within a buzzing vibe, DJ’s and live music venue - a perfect place to celebrate... Show more

 • Promoted

Hotel Team Member - Part Time

TravelodgeGreater London, England, GB
Part-time

Come and join our Hotel Team at Travelodge (Add Hotel Name) as a Hotel Team Member on a Part Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone.... Show more

 • Promoted

Night Manager

LGH Hotels Management LtdLondon, England, GB
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.When the city sleeps, our hotel awakens in a different rhythm—quiet, elegant, and full of possibility.... Show more

 • Promoted

Front Desk & Hospitality Host – Guest Experience

jobr.proGreater London, England, GB
Full-time

Reception and Hospitality Host to join our team in Greater London.This role emphasizes delivering a seamless and high-quality front of house experience, serving as the first point of contact for vi... Show more

 • Promoted

Night Duty Manager

Park Hyatt London River ThamesLondon, ENG, GB
Full-time

About Park Hyatt London River Thames.Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable aga... Show more

 • Promoted • New!

Weekend Front Desk Receptionist - White City (Temp)

Office AngelsCity Of London, England, GB
Full-time

Office Angels in White City, London, is seeking a friendly receptionist for a temporary assignment based in a bustling environment.You will deliver a warm, professional reception, greet visitors, a... Show more

 • Promoted

Guest Services Manager - Night

Staycity GroupGreater London, England, GB
Full-time

Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin... Show more

 • Promoted

Night-Shift Engineer – Luxury Hotel Maintenance

The RitzGreater London, England, GB
Full-time

The Ritz London is seeking a proactive Shift Engineer within the Maintenance Department to deliver maintenance tasks, including heating & air conditioning, electrical and plumbing services.You will... Show more

 • Promoted

Reception

Office AngelsCity Of London, England, GB
Permanent +1

Join Our Team as a Receptionist in White City!.Are you a friendly and professional Receptionist ready to make a lasting impression? If you thrive in a bustling environment and have a passion for ex... Show more

 • Promoted

Hotel - Duty Manager

WhitbreadLondon, England, GB
Permanent

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.If you’ve got experience in retail or other jobs where you have successfully led peopl... Show more

 • Promoted

Reception and Front of House

Imperial London Hotels LimitedGreater London, England, GB
Full-time

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history.We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at ... Show more

 • Promoted

Night Front Desk Pro — 28 Days PTO and Pension

Rosewood LondonGreater London, England, GB
Full-time

Rosewood London is seeking a Night Front Desk Associate to join the Front Office team.The role involves providing exceptional customer service, maintaining the front desk area, and effectively comm... Show more

 • Promoted

Luxury F&B Receptionist — Guest Experience Host

The Twenty Two London - Restaurant Maitre DCity of Westminster, England, GB
Full-time

The Twenty Two London - Restaurant Maitre D seeks an F&B Receptionist to act as the first point of contact for our guests.The ideal candidate will manage reservations and provide a seamless dining ... Show more

 • Promoted

Night Front Desk Associate

Rosewood LondonGreater London, England, GB
Full-time

We are currently looking for a.Key expectations of this role are.Providing our guests a customer service in accordance to the Rosewood London procedures thriving to go the extra mile at all times b... Show more

 • Promoted

Front Desk Supervisor (The Athenaeum Hotel)/Seasonal Employment

Chautauqua InstitutionCity of Westminster, England, GB
Temporary

Front Desk Supervisor (The Athenaeum Hotel) – Seasonal Employment.The Athenaeum Hotel, 3 S Lake Dr, Chautauqua, NY 14722, USA – seasonal summer operations.Provide shift supervision for the Front De... Show more

 • Promoted

Guest Services Manager - Night - London

WildeLondon (Greater), London (Greater), United Kingdom
Full-time

Guest Services Manager - Night - London.Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across ic... Show more