Sales Operations Senior Associate

Career Category

Sales & Marketing Operations

Job Description

HOW MIGHT YOU DEFY IMAGINATION

If you feel like youre part of something bigger its because you are. At Amgen our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching manufacturing and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of. Join us.

SALES OPERATIONS SENIOR ASSOCIATE

LIVE

What you will do

In this vital role you will lead Sales Operations and CRM excellence for the UK/Ireland business driving sales force effectiveness through strong territory management data governance reporting and incentive operations.

You will act as the subject matter expert for the Veeva CRM platform partnering with sales leadership brand teams and global stakeholders to deliver actionable insights optimize commercial processes and support strategic decision-making through accurate data and performance analytics.

• Own and manage the UK/Ireland Veeva CRM platform customer master data and territory management processes.
• Lead territory design and sales cycle planning activities including POA and segmentation/targeting processes in partnership with sales leadership.
• Manage CRM system enhancements user training and relationships with Global CRM teams and external vendors.
• Develop and maintain Tableau dashboards and KPI reporting to deliver customer engagement marketing and sales performance insights.
• Ensure data integrity by validating data accuracy resolving discrepancies and translating business requirements into reporting solutions.
• Lead operational delivery of sales incentive plans including scheme design payout validation governance compliance and periodic effectiveness reviews.

Be part of our team

You will be joining a team that helps Amgens UK and Ireland business work more effectively by enhancing the skills processes systems tools and data used by cross-functional brand and field teams every day. Working in a highly collaborative matrixed environment the team partners closely with Sales Marketing Medical Market Access Finance IT and global functions to support a diverse portfolio of medicines across the full product lifecycle. With priorities including field force effectiveness customer engagement AI adoption operational excellence and compliance the team offers broad exposure meaningful impact and a supportive culture focused on collaboration learning and continuous growth.

WIN

What we expect of you

We are all different yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional are these qualifications and skills:

• Degree educated
• Experience in sales operations commercial excellence or analytics within the pharmaceutical biotechnology or life sciences industry
• Experience supporting sales force effectiveness activities including cycle planning targeting segmentation territory management and incentive compensation processes
• Strong commercial operations judgement with an understanding of how sales operations decisions influence field behaviour customer targeting brand execution and business performance
• Strong analytical project management and stakeholder management skills with the ability to coordinate cross-functional priorities and timelines
• Clear and effective communicator able to simplify complex information for non-technical audiences
• Proactive detail-oriented and self-motivated with strong problem-solving skills and a collaborative working style
• Strong knowledge of CRM systems ideally Veeva CRM with experience managing large datasets and maintaining data quality and governance
• Advanced Excel and Tableau (or similar BI tools) skills with the ability to translate complex data into actionable business insights

THRIVE

What you can expect of us

As we work to develop treatments that take care of others so we work to care for our teammates professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health finance and wealth work/life balance and career benefits

LOCATION: Ability to work flexibly from home with regular office work either from our Cambridge or Uxbridge next generation workspace.

APPLY NOW

for a career that defies imagination

In our quest to serve patients above all else Amgen is the first to imagine and the last to doubt. Join us.

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1