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Motability Operations
Network Account ManagerMotability Operations • Bristol, Avon, UK
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Network Account Manager

Network Account Manager

Motability Operations • Bristol, Avon, UK
30+ days ago
Job type
  • Full-time
  • Permanent
Job description


Description

Motability Operations are currently recruiting for a Network Account Manager to join our team in Bristol on a full-time, permanent basis. In this role, you will manage a defined portfolio of smaller dealer groups and sites through structured, data-led performance management.

Day to day:

  • You will actively manage performance against Matrix KPIs and Standards metrics, ensuring clear visibility of risk and early, structured intervention where required.
  • You will operate primarily through digital engagement, maintaining regular contact with dealer leadership and site-level stakeholders.
  • You will coordinate closely with DPI to ensure efficient triage of inbound queries and structured follow-up of actions.
  • You will support escalation where performance falls below agreed standards, ensuring timely and proportionate intervention.
  • You will contribute to the delivery of MO priorities by driving focused engagement within your portfolio.





Qualifications

  • You are organised, analytical and comfortable managing a high-volume portfolio with discipline and structure.
  • You are confident engaging dealer stakeholders remotely and capable of influencing behaviour without regular field presence.
  • You understand how KPIs drive customer experience and commercial outcomes.
  • You are proactive in identify...
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Network Account Manager • Bristol, Avon, UK

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