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Prima Hatfield Associates
Service AdvisorPrima Hatfield Associates • Gillingham, Kent, UK
Service Advisor

Service Advisor

Prima Hatfield Associates • Gillingham, Kent, UK
13 days ago
Salary
£28,500.00 yearly
Job type
  • Full-time
Job description

Service Advisor – Main Dealership | Medway

Salary: Up to £28,500 + Excellent OTE, Overtime & Benefits

Hours: Monday to Friday, 8:00am – 5:30pm

Bonus Potential: Highly achievable bonus scheme with commission opportunities, offering £7,000+ per year in additional earnings

Are You an Experienced Service Advisor?

An exciting opportunity has arisen to join a leading main dealership representing a highly desirable automotive brand in Medway.

If you're passionate about delivering outstanding customer service and are looking to develop your career with a respected dealer group, we'd love to hear from you.

Key Responsibilities

  • Provide a warm, professional welcome to customers visiting the service department.
  • Book vehicles in for servicing, maintenance, and repairs.
  • Keep customers informed throughout the repair process, providing accurate updates and estimated completion times.
  • Liaise effectively with workshop technicians to ensure a smooth customer journey.
  • Deliver exceptional customer service while identifying opportunities to enhance the customer experience.
  • Complete service administration accurately and efficiently.
  • Build and maintain strong relationships with customers to encourage repeat business.

About You

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Service Advisor • Gillingham, Kent, UK

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