Customer Support & Retail Assistant Location: Welham Green, Hertfordshire Salary: 28k Hours: 8:30am - 5:30pm Monday to Friday, with 30-minute lunch break. Saturdays on a rota basis. Job Type: Full-time, permanent
About the Company
Our client is a long-established run business within the transport industry, who are seeking their next permanent member of staff - the aim of the role is to provide excellent customer service and high-quality products to their customers.
Due to continued growth and increased demand, they are looking for a reliable and hands-on Customer Support & Operations Assistant to join their busy team in Welham Green.
The Role
This is a busy customer-facing position involving customer service and operational duties. The successful candidate will work alongside the existing team assisting customers, handling deliveries and customer orders, and supporting the day-to-day running of the business.
The role will involve manual handling and fitting duties for motors.
Key Responsibilities
·Welcoming and assisting customers visiting site ·Responding to customer enquiries by phone, email, and in person ·Providing product information and support on their requirements·Assisting with sales and after-sales support ·Seeing items in and out from hire and service ·Assisting with fitting on vehicals·Checking in deliveries and overseeing website orders ·Supporting the wider team with oper...
Customer Support & Retail Assistant • Hatfield, Hertfordshire, UK
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