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The Headland
Spa Front Of House AssistantThe Headland • Newquay, England, United Kingdom
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Spa Front Of House Assistant

Spa Front Of House Assistant

The Headland • Newquay, England, United Kingdom
16 days ago
Job type
  • Part-time
Job description

At The Headland, we blend Heritage with Heart to create
unforgettable experiences. We are deeply committed to putting the Cornish
community first and protecting our stunning coastline. As a proud EarthCheck
partner, eco-friendly practices are in our DNA. We don't just talk about
sustainability; we live it every day. Together, we provide effortless, elevated
hospitality in spaces designed for everyone—where our guests (and their
four-legged friends!) can relax, play, and make lifelong memories.



The Role



An exciting position has opened at The Headland Spa for a
multi-talented Spa Front of House Assistant to join our welcoming team.
This is an amazing opportunity for someone with great energy, enthusiasm, and
outstanding customer service skills to join our Spa and Aqua Club team. If you
take pride in your work, love working as part of a close-knit team, and aren't
afraid to "get your hands dirty" to deliver excellence, we want to
hear from you!



In this dynamic role, you will wear a few different hats to
create a seamless guest journey:




  • Spa
    Receptionist:
    Acting as the first impression for our guests—greeting
    them warmly, scheduling appointments, and processing payments.

  • Spa
    Host:
    Guiding guests through their spa experience, ensuring a smooth
    and relaxing transition from the moment they arrive.

  • Spa/Leisure
    Attendant:
    Keeping the relaxation lounge beautifully refreshed,
    ensuring towels and gowns are fully stocked, and assisting our therapists
    to maintain a serene environment.



What We Are Looking For




  • A
    versatile team player with strong attention to detail and a passion for
    outstanding customer service.

  • Flexibility
    and a proactive, positive attitude.

  • Contract
    & Flexibility:
    The role offers 24 hours per week worked over 3
    days
    , including a variety of shifts such as evenings, weekends, and
    bank holidays.



Perks & Benefits



We believe in rewarding our team with exceptional perks.
When you join us, you’ll enjoy:




  • Complimentary breakfast,
    lunch, or dinner provided for all shifts over 6 hours

  • On site parking

  • Gym access & weekly
    swim session
  • Complimentary
    stay after 1 year's service

  • 40%
    off spa products

  • 25%
    off spa treatments

  • Complimentary
    meals in each of our restaurants, once a year

  • Special
    rate for Pride of Britain Hotels

  • Discounted
    surf lessons



As well as regular awards and recognition:




  • Monthly
    recognition awards

  • Annual
    festive awards event

  • Long
    service awards dinner



To Apply



If you have what it takes to join a vibrant,
multi-award-winning hotel, we would love to hear from you!



Please note: In line with UK Immigration and Employment
Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will
be required during the application process.



As a proud EarthCheck partner, we don't just talk
about sustainability we live it, embedding world-class environmental management
and eco-friendly practices into everything we do.

Join a team where sustainability is in our DNA and we are actively shaping the
future of responsible hospitality every single day.



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Spa Front Of House Assistant • Newquay, England, United Kingdom

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