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Pertemps Bond
Contact Centre Advisor NightsPertemps Bond • Bristol,South West,UK
Contact Centre Advisor Nights

Contact Centre Advisor Nights

Pertemps Bond • Bristol,South West,UK
30+ days ago
Salary
£15.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Nights Customer Service Advisor

📍 Central Bristol



💷 £15.00 per hour



🕒 4 Nights On / 4 Nights Off



📅 Immediate Start – Temporary until 1st October 2026



Are you calm under pressure, empathetic, and confident handling sensitive situations? We’re recruiting Night Customer Service Advisors to join a busy contact centre team in Central Bristol, supporting with calls and social media channels during overnight hours throughout the busy summer period.



This is a fantastic opportunity to work in modern city centre offices with excellent onsite facilities, including a gym and coffee shop, while gaining valuable experience in a fast paced and rewarding environment.




Shift Patterns




    • 8:00pm – 6:00am



      or



    • 10:00pm – 8:00am

(10-hour night shifts on a rotating 4-on / 4-off pattern)




Key Responsibilities




    • Supporting students with inbound overnight enquiries



    • Responding to emergency situations, including fire alarm incidents and welfare concerns



    • Handling customer queries via phone, email, web chat, and social media



    • Providing a calm, professional, and empathetic customer experience



    • Accurately updating systems while managing multiple screens and communication channels






What We’re Looking For




    • Previous customer service experience, ideally handling sensitive or vulnerable customer calls



    • Excellent listening and communication skills



    • Strong attention to detail and ability to multitask



    • Comfortable working independently during night shifts



    • A compassionate and professional approach









What’s On Offer



    • £15.00 per hour

    • Full training provided

    • Modern offices in the heart of Bristol

    • Onsite gym and coffee shop

    • Immediate start available







If you’re looking for a rewarding night-shift role where you can genuinely support people and make a difference, apply today.








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Contact Centre Advisor Nights • Bristol,South West,UK

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