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BCD Meetings & Events Limited
Venue Finding SpecialistBCD Meetings & Events Limited • Derby, Derbyshire, UK
Venue Finding Specialist

Venue Finding Specialist

BCD Meetings & Events Limited • Derby, Derbyshire, UK
27 days ago
Job type
  • Full-time
Job description

As a Venue Finding Specialist / Service Delivery Manager, you will:

  • Take operational ownership of key client relationships, collaborating with the Customer Experience Manager / Account Management, understanding the client objectives, their strategic requirements and leading and delivering exceptional levels of service to proactively secure robust partnerships.
  • Provide an end-to-end venue sourcing service including understanding and collaborating with the client to shape the brief, sourcing of suitable venues and locations, negotiation of rates and other contractual terms, creation of proposals and any pre- and post-event support.
  • Mentor and support other team members, ensuring that client objectives and messages are managed clearly and proactively throughout.
  • Proactively support on client review meetings, ensuring that all client objectives and service levels are understood and consistently met or exceeded. To be suitably qualified in all relevant systems, and processes in line with your client requirements.
  • Work with the BCD Meeting & Events finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and ef...
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Venue Finding Specialist • Derby, Derbyshire, UK

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