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Sales Support Leader:
Location: Bournemouth
Salary: Negotiable
The Sales Support Team Leader is responsible for the day-to-day leadership, performance and quality management of a Sales Support Team, ensuring the delivery of a first-class administrative and client support service to the sales function.
Reporting to the Operations Manager, this role combines hands-on technical expertise with people leadership, workload management, and quality assurance, acting as a key operational bridge between front-line delivery and operational management.
The role requires close collaboration with consultants, insurers, internal stakeholders the Operations Manager and Operations Director to ensure that all sales support activity is delivered accurately, compliantly and in line with agreed service standards, operational KPIs and FCA regulatory requirements.
A Team Leader will also maintain a small client portfolio to support our sales teams in delivering a professional client service and the administration of products across our commercial and/or consumer health, protection and wellbeing insurance ranges and/or workplace pension offering.
Key Responsibilities & Accountabilities
Leadership & People Management
Sales Support Leader (Health Insurance) • Bournemouth, Dorset, UK
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