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Reed
Retail ManagerReed • Banbury, Oxfordshire, UK
Retail Manager

Retail Manager

Reed • Banbury, Oxfordshire, UK
2 days ago
Job type
  • Full-time
Job description

Branch Manager

We are currently recruiting for an experienced and motivated Retail Manager to lead a busy, high-performing retail store in Banbury.

This role follows a flexible working pattern of 5 days out of 7 (Monday to Sunday) on a rota basis.

This is an excellent opportunity for a retail or customer service leader who is ready to take full ownership of a branch, drive commercial performance, and make a real impact on business success. You will play a key role in leading your team, enhancing customer experience, and delivering outstanding operational standards.

The ideal candidate will bring strong leadership skills, excellent communication abilities, and a solid understanding of sales and people management. You’ll be confident managing day-to-day operations while contributing to strategic growth and continuous improvement.

Key Responsibilities

  • Oversee the daily operations of the branch, ensuring smooth and efficient performance
  • Drive sales and maximise profitability through effective commercial strategies
  • Consistently deliver a high standard of customer service, resolving any queries professionally
  • Lead, motivate, and develop your team to achieve both individual and branch targets
  • Recruit, train, and onboard new team members
  • Manage stock control, purchasing, and deliveries
  • Plan staff rotas and holidays, ensuring optimal staffing levels at all times
  • Monitor KPIs and identify opportunities for improvement
  • Take full ownership of branch performance and results

About You

  • Proven experience in a management role within retail, customer service, or a similar environment
  • A confident leader with the ability to inspire, motivate, and develop a team
  • Excellent communication skills, both written and verbal
  • Strong organisational skills and attention to detail
  • Commercially aware, with a clear understanding of business performance and profitability
  • Experience managing KPIs and P&L
  • Hands-on, proactive approach with a positive, results-driven mindset
  • Skilled in building strong relationships with both customers and internal stakeholders
  • Experience with sales generation and lead development strategies

What’s in it for You

  • Competitive salary
  • Monthly performance-based bonus
  • Company pension scheme
  • Full training and ongoing development opportunities
  • Clear career progression pathway
  • Uniform provided
  • Long service rewards, including additional annual leave

Please apply with your CV if you have the relevant experience.

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Retail Manager • Banbury, Oxfordshire, UK

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