Reservations and Events Agent
26,436.80 per annum, 40 hours per week (5 days)
We are looking for a friendly, passionate and energetic Reservations and Events Agent to join our team.
The Role
As Reservations and Events Agent you'll be on the front line, delivering on our mission!
You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What'll make you a great fit for us?
Do you eat, sleep and breathe customer service?
Why not RESERVE your place on our team?
At Valor we're on the hunt for a focused Reservations and Events Agent, someone who knows what our guests want and can take staying with us a dream come true.
You'll be a master at taking reservations, chasing bookings and be in the know about all our delicious food and beverage packages ensuring that maximum occupancy and room rates are achieved.
When it comes to our guests, you'll know who's who and what's what so that the reception team is kept up to date with our occupancy levels, no-shows, VIP's and special events.
We're also looking for someone who is champion of Valor Hospitality Europe Limited's purpose, values and behaviours, spreading the word where you can about what we do.
If we've got you SOLD then get in touch today.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.
What you'll be doing as Reservations and Events Agent
Top quality customer service
Working as part of a great team
Take enquiries and bookings via telephone and online bookings
Converting enquiries into sales
Processing, amending and updating bookings as required
Maximising revenue through upselling
Administration and Technology savvy
Available to work when the team and customer needs you most
Requirements:
Excellent communication, interpersonal, and problem-solving abilities.
A passion for hospitality and a relentless commitment to excellence.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
Discounted stays for friends and family.
50% discount when dining in our restaurants and bars.
Free meals while on duty, keeping you well-fuelled.
Access to high-street discounts on a range of shops, experiences and more.
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
Generous refer-a-friend bonuses, starting at 250.
Caring for your health and wellbeing, both in and outside of work
A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth
Fully funded apprenticeship programmes.
Internal development programmes, designed to support you as you grow within your role.
Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reservations and Events Agent - Gatwick • Gatwick, West Sussex, United Kingdom
The Crimson hotels is a fast growing, independently family-owned hotel group who manage seven branded hotels, operating under two major brands of Hilton and IHG.At Crimson we are passionate about c... Show more
You will be working for a dynamic South-West London based company delivering tailored outdoor and cycling event packages both in the UK and internationally.Position: Cycling Events Manager.Salary: ... Show more
Ready to take the next step in your career delivering memorable weddings, meetings & events?.Join our team as a Wedding and Events Supervisor at De Vere Horsley Estate in East Horsley and be pa... Show more
A leading hotel chain is seeking a Conference and Events Sales Assistant Manager in Hounslow, England.The ideal candidate will assist in maximizing revenue through effective selling strategies, man... Show more
We are seeking a dedicated and detail-oriented Reservation Agent to join our partnership.This role includes building a brand within the hospitality industry.The ideal candidate will play a crucial ... Show more
We are seeking an experienced Sales Manager to join our fantastic team.Surrey Hills and we are looking for a pro active lead to drive.The position is a fixed term contract for 15 months working 40 ... Show more
TipTopJob is seeking an organised Account Executive to support the delivery of brand experience events.This role involves coordinating event logistics, assisting with project execution and financia... Show more
Hand Picked Hotels is seeking a Food & Beverage Manager for Nutfield Priory Hotel and Spa in Redhill, England.The successful candidate will play a key leadership role in enhancing the F&B experienc... Show more
England Rugby is looking for a Central Operations Administrator to join the Strategy & Operations team.The role involves providing administrative support for internal processes and organizing event... Show more
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Brooklands Museum is looking to recruit a full-time Assistant Events Manager to continue to push the... Show more
Beaverbrook is looking for a Reservations Agent based in Mole Valley.The ideal candidate will provide luxury service and create memorable experiences for guests at Beaverbrook and Beaverbrook Town ... Show more
Wotton House-Conference and Events in Dorking is looking for a Banqueting Manager to oversee various events.You will manage everything from event setup to execution, ensuring guest experiences exce... Show more
The Event Specialist provides crucial support to the UK Events Manager in all elements of event strategy, planning and deployment.Primarily the role will focus on both BYD and DENZA National and Pr... Show more
The Mitre Hotel - Sales & Marketing is seeking an enthusiastic Events Coordinator in Molesey, England.You’ll play a key role in growing our business by retaining and developing client relationships... Show more
A leading hospitality services provider in Richmond is seeking a motivated Hospitality Supervisor to manage daily operations of hospitality services.In this hands-on role, you will lead a team to e... Show more
ClearCorrect in Crawley, UK is seeking a dynamic individual for a full-time marketing role focused on customer engagement and event organization.The position combines sales, marketing expertise, an... Show more
Beaverbrook Business Support in Leatherhead is seeking a Reservations Agent to deliver exceptional service and create memorable experiences for guests.You will manage room, spa, and dining reservat... Show more
Levy UK is looking for a Marketing Manager to oversee the marketing strategy for conference and event spaces across their London Racecourses, including Sandown Park and Epsom Downs.The role is hybr... Show more
Chartwells Independent is seeking an Assistant Hospitality Manager for the GTech Community Stadium in Brentford, a full-time permanent position.You will support catering operations and deliver qual... Show more
CHERY UK is seeking a proactive Retail Marketing Assistant in Chiswick to support retail marketing activities across its network.This role involves assisting with marketing campaigns, content deliv... Show more
){kind=logo}
