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Customer Team LeaderJob Co-Op • Newcastle, England
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Customer Team Leader

Customer Team Leader

Job Co-Op • Newcastle, England
3 days ago
Salary
£14.48 hourly
Job type
  • Part-time
  • Permanent
Job description
Customer Team Leader Location: Unit 3 Barbridge Road; Waterhayes Village Chesterton, Newcastle-under-Lyme, ST5 7SB Pay: £14.48 per hour Contract: 16 hours per week + regular overtime; permanent, part time Working pattern: varied shifts including early mornings (6.30am opening), afternoons, late evenings (10.15pm closing), at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store Age requirement: must be 18+ to authorise age‑related sales As a Customer Team Leader You’ll lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Responsibilities * Own the day‑to‑day running of the store by leading the team on your shift * Motivate, coach, and support your team to deliver great service and efficient operations * Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members * Support store performance through merchandising, stock accuracy, and HR processes * Champion Co‑op through community engagement and membership growth What you’ll bring * Passion for people and leadership * The ability to work flexibly and lead by example * Skills in retail, merchandising, or team management (experience not essential) Benefits * Full training and career development resources * 30 % discount on Co‑op products in store * Flexible access to you pay as you earn it * Up to 10 % pension contributions * 36 days of holiday (pro‑rata, including bank holidays) * 24/7 access to GP appointments, and colleague support programme * Market‑leading policies to help you through life's big moments About the Team We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. We reserve the right to remove a vacancy before the scheduled closing date. #J-18808-Ljbffr
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Customer Team Leader • Newcastle, England

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