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Urban Pubs & Bars
Assistant General Manager - Bat and Ball Covent GardenUrban Pubs & Bars • London, London, United Kingdom
Assistant General Manager - Bat and Ball Covent Garden

Assistant General Manager - Bat and Ball Covent Garden

Urban Pubs & Bars • London, London, United Kingdom
30+ days ago
Job type
  • Full-time
Job description
  • Assistant General Manager - Bat and Ball Covent Garden* *Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London* Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales.
  • We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night.

    In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. * Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group.

    With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors.

    It's the best place in Westfield to book a party with with a twist.

    Guaranteed to make your event one to remember. *The Role* * As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business.

    • Be business savvy and demonstrate great commercial acumen.
    • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. * You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. *What we looking for : * * "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own * Be cool, calm and collected, manage pressure with ease, nothing can phase you * Must have minimum 2 years' experience as a manager depending on the property being looked at * Solid communication and organisational skills, be approachable * Superb customer & floor service skills * Strong all-round business knowledge from financials to customer satisfaction * An entrepreneurial flare * Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun * Personal License holder beneficial *What's in it for me : * * A competitive salary & bonus scheme * Training and development * Career progression and promotion opportunities with regular new openings around the corner * Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants * The opportunity to make strategic decisions within your business - take ownership and Be Fearless * Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere * 28 days holiday * Employee Assistance Programme (EAP) * Good people know good people - an awesome referral scheme where you can *earn up to 1000* per successful referral * Birthdays are for celebrating, so have the day off on us * Cycle to work scheme *Interested in hearing more*, get in touch so we can arrange to meet up and show you around.
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    Assistant General Manager - Bat and Ball Covent Garden • London, London, United Kingdom

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