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Hire Desk ControllerPertemps • Slough, United Kingdom
Hire Desk Controller

Hire Desk Controller

Pertemps • Slough, United Kingdom
12 days ago
Salary
£14.47 hourly
Job type
  • Full-time
  • Temporary
Job description

Role: Hire Controller
Salary- Up to 33.5k DOE
Location: Slough
Hours: Monday- Friday 7:30am – 5:00pm
Contract: Temp to Perm

We’re excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, taking ownership, and working as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment along with warm and friendly customer service skills.

Key Responsibilities:

  • Responding to emails and customer queries along with answering incoming telephone calls.
  • Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner
  • Providing a high level of customer service, both over the phone and serving customers at the trade counter
  • Carrying out general administrative duties
  • Developing strong product knowledge to effectively support customers
  • Ability to prioritise and manage multiple tasks and deadlines effectively in a fast-paced environment


Skills & Experience Required:
  • Proven previous experience in a Customer Service role, ideally handling inbound order or sales enquiries
  • Ability to successfully complete transactions while ensuring customer satisfaction
  • Previous experience in the hire or construction industry is essential
  • Strong communication skills, including the ability to negotiate and build relationships
  • Confident using initiative and judgment to make decisions in line with company policies and pricing structures
  • A collaborative team player with a flexible and adaptable approach
  • Strong organisational skills with excellent attention to detail
  • Commitment to continuous improvement and enhancing service levels
  • Good computer literacy, including MS Office, with a willingness to learn new systems

If you come from a tool or plant hire background and are looking for your next opportunity, we’d love to hear from you, apply now!
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Hire Desk Controller • Slough, United Kingdom

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