Property Maintenance Manager
We’re looking for a proactive and highly organised Property Maintenance Manager to join our growing team, taking ownership of maintenance operations across a portfolio of single-family homes.
This is a fast-paced, hands-on role where you’ll be central to delivering a seamless resident experience—coordinating repairs, managing voids, and ensuring every property is presented to a consistently high standard. Working closely with internal teams and external contractors, you’ll play a key part in driving operational efficiency and service excellence.
Key Responsibilities:Oversee reactive and planned maintenance across your portfolio, ensuring works are completed on time and to a high standard
Coordinate contractors and field operatives, maintaining strong relationships and performance levels
Manage maintenance requests end-to-end, ensuring timely resolution and clear communication
Lead unit turn and void processes, minimising downtime and maximising occupancy
Carry out and follow up on inspections, ensuring properties are move-in ready
Work closely with Tenancy, Lettings, and Finance teams to ensure smooth handovers and accurate cost tracking
Monitor contractor performance, addressing issues and supporting procurement where required
Maintain accurate records and contribute to reporting on maintenance activity, costs, and performance trends
Use data insights to identify improvements and support continuous enhancement of services
Experience in residential property management, ideally with a maintenance focus
Exposure to Build to Rent or single-family housing is advantageous
Strong organisational skills with the ability to manage multiple priorities
Confident communicator with a customer-first approach
Detail-oriented, proactive, and solutions-driven
Comfortable working with data and using it to inform decisions
Able to work independently while contributing to a collaborative team environment
Motivated, ambitious, and keen to grow within a scaling business
ARLA qualification (or working towards) is beneficial but not essential
Property Maintenance Manager • Reading, Berkshire, UK
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