Talent.com
H&T Pawnbrokers
Store Manager - Full Time - CroydonH&T Pawnbrokers • Croydon, Surrey, UK
Store Manager - Full Time - Croydon

Store Manager - Full Time - Croydon

H&T Pawnbrokers • Croydon, Surrey, UK
4 days ago
Job type
  • Full-time
Job description

Are you a natural leader with a passion for people, performance, and customer service?

Do you thrive in a fast-paced customer environment where you can make a real difference in your community? If so, we’d love to welcome you to H&T as a Store Manager.

At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.

We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.

?? Starting Salary: £35,500 (Includes London Weighting Allowance)*

?? Location: Croydon

?? Job Type: Full Time

Flexibility: Full flexibility from Monday to Sunday is required.

*The opportunity to earn up to £4,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs

About the Role

As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards. You’ll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment where colleagues feel motivated, well-trained, and proud of their role. No prior experience with Pawnbroking is required as we offer a comprehensive training programme to ensure you feel confident and supported in all aspects of the role.

Key Responsibilities

  • Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day
  • Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi-skilled and customer-focused
  • Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs
  • Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment
  • Drive performance, control costs, and identify growth opportunities to ensure consistent profitability
  • Collaborate with the wider regional team, sharing best practices and supporting overall business success
  • Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues

Click here to view the full Job Description.

STORE MANAGER JOB DESCRIPTION

Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T.

A DAY IN THE LIFE OF A H&T STORE

What We’re Looking For

  • A passion for high standards and delivering exceptional experiences for both customers and colleagues
  • Strong verbal and written communication skills
  • Proven ability to lead, motivate, and develop a team
  • Previous experience as a Store Manager or Remote Manager in a Financial Services or customer-facing environment
  • Multilingual skills are a bonus - due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required

What We Offer

At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression.

We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include:

  • 30 days of holiday (including bank holidays), rising to 33 days with length of service
  • Flexibility to buy or sell holiday days to suit your lifestyle
  • Access to a private healthcare plan
  • Cycle to work scheme and season ticket loans
  • Preferential currency exchange rates
  • Generous staff discounts – up to 25% off jewellery and high-end watches
  • Incentive schemes to reward your achievements
  • Exclusive discounts at leading retailers via our employee perks portal

Lead with purpose. Inspire your team. Make a difference.

Apply now to join H&T and take the next step in your leadership journey.

Create a job alert for this search

Store Manager - Full Time - Croydon • Croydon, Surrey, UK

Similar jobs

Store Manager - Carnaby St / Spitalfields

Sephora USA, IncGreater London, England, United Kingdom
Full-time

Store Manager - Carnaby St / Spitalfields.At SEPHORA UK, beauty isn’t just what we sell - it’s who we are.It’s the freedom to express yourself, the thrill of discovering something new, and the powe... Show more

 • Promoted

Team Member - Croydon Centrale (N116190)

NextCroydon, England, GB
Full-time

Thu 12:30 - 19:00; Fri 10:00 - 16:30; Sat 14:15 - 19:00.Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our cust... Show more

 • Promoted

Travel Sales Agent - Croydon

Brook Street UKCroydon, ENG, GB
Full-time

Well-travelled, energetic, and bursting with personality? Does this sound like you?.I'm currently working with a client based in.This is a fantastic opportunity to join.UK's fastest-growing... Show more

 • Promoted

Retail Supervisor - WC2E 9DD

Royal Ballet and OperaPound Hill, United Kingdom
Full-time +1

Salary: Starting from £33,000 per annum.Location: Royal Opera House, Covent Garden.Prior to commencing your application.The Royal Ballet and Opera continues to lead the way in opera, ballet, music ... Show more

 • Promoted • New!

Store Manager - Carnaby St / Spitalfields

LVMH GroupCity of Westminster, England, GB
Full-time

Store Manager - Carnaby St / Spitalfields.Store Manager - Carnaby St / Spitalfields.At SEPHORA UK, beauty isn’t just what we sell - it’s who we are.It’s the freedom to express yourself, the thrill ... Show more

 • Promoted

Store Manager - Carnaby St / Spitalfields

SEPHORAGreater London, England, United Kingdom
Full-time

At SEPHORA UK, beauty isn’t just what we sell – it’s who we are.It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebra... Show more

 • Promoted

Duty Manager - Croydon

Smyths Toys SuperstoresCroydon, England, United Kingdom
Full-time

We are looking to recruit a Duty Manager for our store in Croydon.At this very exciting time of business growth, come and join us on our journey.Salary: £32,000+ depending on experience.Deliver, ma... Show more

 • Promoted

Assistant Store Manager

Cotswold Outdoor Group LtdVintry, London, UK
Full-time

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?.Please read the following job description thoroughly to ensure you are the ... Show more

 • Promoted

Store Manager - Carnaby St / Spitalfields

SephoraGreater London, England, United Kingdom
Full-time

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are.It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebra... Show more

 • Promoted

Store Manager | Aesop Shoreditch, London | Full Time

L'OREAL GROUPGreater London, England, United Kingdom
Full-time

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive.As a global retail organisation, we offer prof... Show more

 • Promoted

Store Manager - Bromley

Chisholm HunterBromley, England, United Kingdom
Full-time

Salary: negotiable depending on experience.People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success.Sales Floor Management – ensu... Show more

 • Promoted

Aesop Store Manager | Shoreditch | Full Time

L'oreal UsaGreater London, England, United Kingdom
Full-time

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive.As a global retail organisation, we offer prof... Show more

 • Promoted

Team Member - Croydon

Grill'dCroydon, England, GB
Full-time

At Grill’d, we’re more than just burgers - we’re about epic vibes, fresh flavours, and moments that make people smile.With 175+ restaurants nationwide and a team that’s as passionate as they are fr... Show more

 • Promoted

Store Manager

NobiaGreenwich, England, United Kingdom
Full-time

Step into Magnet as a Store Manager.Are you ready to step into the spotlight and lead with passion and purpose? At Magnet, we're looking for ambitious Store Managers who are driven to inspire both ... Show more

 • Promoted

Assistant Manager

Zachary DanielsCR0 0LG, ENG, GB
Full-time

Assistant Manager | Croydon | Up to £37,000.RAPIDLY EXPANDING and the MARKET LEADER in their retail sector!.If you thrive on pace, people, processes and passion, then drive your career forwar... Show more

 • Promoted

Site Manager – Boys’ School in Croydon

Marchant RecruitmentCroydon, England, GB
Full-time +1
Quick Apply

Write a short description of your company, a boilerplate of the business, service or product that you offer.Include your business idea and the target audience.This text is primarily supposed to be ... Show more

General Manager - West Croydon - Full Time

The Gym Groupcroydon, United Kingdom
Full-time

General Manager - West Croydon - Croydon, United Kingdom.Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that ... Show more

 • Promoted • New!

Sales Advisor - Croydon 3 Month Fixed Term Contract 9 hours

VanWonenCroydon, England, GB
Temporary

Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you ... Show more

 • Promoted

General Manager - West Croydon

TheGymGroupCroydon, United Kingdom
Full-time
Quick Apply

Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work!.We have strong, emb... Show more

Duties Planner - Full Time

Warwickshire PoliceLye Green, United Kingdom
Full-time +1

Those on the redeployment register will be given prior consideration.The main purpose of the role is to proactively plan and manage resources to ensure that Warwickshire Police can deliver the full... Show more