User Researcher - Newcastle

Overview Role: User Researcher Location: Newcastle Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. Responsibilities * Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects * Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders. * Aligning user research activities to influence and support decision making * Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights. * Convert concepts and emerging findings into high quality stimulus material. * Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction. * Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users. * Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services. Qualifications * Relevant experience as a User Researcher * You have worked as part of an Agile Scrum team * You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process * Some experience working with GDS standards would be beneficial Set yourself apart * Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design. What’s in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, annual performance bonus scheme (Career Level dependent), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our partners to enable delivery of the outstanding services we are known for. About Accenture We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. With 740,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises. Visit us at www.accenture.com! Equal Employment Opportunity Statement Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship status, marital, domestic, or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. LI-EU Locations Newcastle Additional Information All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces. Join Accenture to work at the heart of change. Visit us at www.accenture.com. J-18808-Ljbffr