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AccorHotel
Events Operations ManagerAccorHotel • Edinburgh, Scotland, UK
Events Operations Manager

Events Operations Manager

AccorHotel • Edinburgh, Scotland, UK
6 days ago
Job type
  • Full-time
Job description

Whats in it for you...

  • Become part of a team thats very passionate about creating great hospitality experiences.
  • Competitive salary.
  • 29 days holiday (including bank holidays) pension and life insurance.
  • Food on us during your shift.
  • Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty Fifty our rewards for going the extra mile and living our values.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
  • Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Join an innovative fast-growing international group that is shaking things up on the hospitality scene.
  • Excellent discounts across The Hoxton and the global Ennismore family.

What youll do

  • Responsible for the smooth running of day & evening functions meetings and events making sure the guests that use our space have a brilliant experience whether it is for a business meeting or a special occasion.
  • Ensure individual events are manned proportionately to ensure profitability.
  • Manage day and evening events working within the strategy and events programme set by our sales and meeting & events teams.
  • Ensure GME standards are best in class and locally relevant.
  • Both guest and team experience will be at the heart of all you do. Youll lead your team by example keeping them involved and motivated; helping them feel empowered and supported confident in providing top Hox experiences for our guests and comfortable turning to you with questions.
  • Liaise closely with central meeting and event bookings team to ensure a seamless line of communication so our guests have a fantastic and unique experience.
  • Work closely with the Executive Chef and Director of F&B to deliver a consistently excellent standard of food and beverage to our guests.
  • Pro-actively provide input and feedback look for opportunities to improve and innovate how were using the space and how we manage it.
  • Whether its setting up the space for day or evening handling ad-hoc requests and queries dealing with invoices or gathering feedback we rely on you to ensure internal and external guests have the best possible experience with us.
  • Take ownership over the costs of the meeting and events business always striving to find efficient solutions whilst keeping the quality high and the experience top notch.
  • Ensure BOH spaces are optimised for seamless events operations.
  • Handle stock and expenses and manage the relationship with our events suppliers and contractors.
  • Take overall responsibility for the health & safety of anyone using the area including yourself.
  • Provide a secure environment for guests and their property.

What were looking for

  • Individuals. Youre looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality whether thats a drink a meal an event or a bed for the night.
  • Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
  • Youre not precious. We leave our egos at the door and help get things done.
  • Youre up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together wed have a good time and share a few laughs.
  • You want to be part of a team that works hard supports each other and has fun along the way.
  • A track record of leading meetings and events teams; youre a natural at inspiring trust and bringing others along on a journey.
  • Flexibility this isnt your typical MondayFriday role our busiest moments often fall across evenings and weekends.
  • Experience in a similar hospitality event operations management role in a busy bustling environment. Youve possibly worked in restaurant groups hotels or contract events catering before.
  • Keen to take ownership of and pride in your work a rollup-your-sleeves attitude to seeing work through and delivering results.
  • Exceptional attention to detail in a fast-paced environment juggling many things at once but always dotting the is and crossing the ts.

Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
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Events Operations Manager • Edinburgh, Scotland, UK

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