LPN/RMA/CMA Gastro Office Nurse I

Description The Office Nurse is responsible for providing quality, compassionate patient care in a clinic setting consistent with Holston Medical Group’s quality practice standards, policies, procedures and customer service expectations. As a member of the clinical staff, the Office Nurse will proactively identify the needs of patients and implement methodologies directed to improve both patient clinical experience and care. Duties include taking vital signs, collecting data with written and electronic documentation, and administering medication. The Office Nurse is also one of the patient’s primary sources of health education in the Patient‑Centered Medical Home Health Care Delivery Model. Pay Range $18.23 - $26.36 General Summary The Office Nurse is responsible for providing quality, compassionate patient care in the clinic setting consistent with Holston Medical Group’s quality practice standards, policies, procedures and customer service expectations. As a member of the clinical staff, the Office Nurse will proactively identify the needs of patients and implement methodology as directed to improve both patient clinical experience and care. Main Responsibilities * Use patient first values in assisting patients with needs * Greet patients with compassion and a friendly face * Accurately assess and record patient vital signs in electronic database * Prepare patients for examinations * Serve as a Health Educator as directed in the Patient‑Centered Medical Home Health Care Delivery Model * Obtain prior authorizations and pre‑certifications as needed for patients having procedures or tests * Dispose of contaminated supplies/used items * Sterilize medical instruments as needed * Ensure that exam rooms are clean and stocked for patient use * Maintain supplies and equipment, proactively work with co‑workers to stock * Attend nurse meetings and other educational opportunities * May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis * Pick up vaccines and other medications as needed * Mail normal labs to patients and call patients with abnormal labs * Perform customer service checks on patients every 10 minutes * Change sharps container and biohazard trash * Ensure to follow policies and procedures set by Holston Medical Group * Maintain communication with providers to ensure that patients needs are taken care of * Communicate all office issues with the Nurse Manager and Regional Operations Manager * Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.) * Mentor new nursing staff and orient to the office * Ensure that the Health Department records are maintained for the vaccinations for children * Maintain clinical area to meet site visit standards * Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information) * Enroll patients in myHMG as directed Education, Experience, Knowledge * High School diploma or equivalent required * LPN license or MA Certification by the state in which employed * 0 – 2 years LPN experience * CPR certified * Must possess excellent communication skills * Ability to work in a team environment and collaborate with others Key Competencies * Compassion * Customer Focus * Ethics and Values * Learning on the Fly * Functional/Technical Skills * Problem Solving * Informing Physical/Mental Demands Essential Communication with others, continued standing up to 75% of the time, moving on foot, bending, extending hands, exerting force, typing, frequent interruptions, decision making, establishing cooperative relationships, interacting with colleagues and patients. Marginal Must remain in a stationary position at least 25% of the time. May move objects up to 50 pounds occasionally. Observe area horizontally or vertically. Identify colors. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. J-18808-Ljbffr