Talent.com
Kier
Customer Service AdvisorKier • Wethersfield, England
Customer Service Advisor

Customer Service Advisor

Kier • Wethersfield, England
4 days ago
Job type
  • Full-time
Job description
Job Description We're looking for a Contract Support Advisor to join our MOJ and Home Office Contract Administration team based in Basingstoke. Location: Basingstoke Hours: Monday to Friday, shifts between 8am – 6pm We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to join Kier Places as a Contract Support Advisor, where you'll play a vital role in supporting our MOJ and Home Office Contract Administration Team. You'll be at the heart of our operations, ensuring smooth coordination between our field teams, clients, and contractors whilst helping us deliver excellent service across all our contracts. What will you be responsible for? As a Contract Support Advisor, you'll be working within the MOJ and Home Office Contract Administration Team, supporting them in delivering efficient administration and coordination of works. Your day to day will include: * Raising and allocating work orders for both operational and office-based teams, ensuring all details are accurate and complete * Scheduling works to engineers and subcontractors, managing attendance dates and ensuring service level agreements are met * Communicating effectively with customers and colleagues, both internally and externally, to capture and record service calls * Reviewing and completing work orders, checking paperwork for accuracy and resolving any system issues * Monitoring performance reports and supporting continuous improvement by taking action to enhance service delivery What are we looking for? This role of Contract Support Advisor is great for you if: * You have excellent communication skills and enjoy building positive relationships with a variety of people * You're highly organised with strong attention to detail and can manage multiple tasks effectively * You're comfortable using IT systems and can quickly learn new software and processes * You work well as part of a team and are happy to support colleagues when needed * You're proactive and take pride in delivering professional and efficient service to customers Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to #joinkier.
Create a job alert for this search

Customer Service Advisor • Wethersfield, England

Similar jobs

Customer Service Advisor - Cambridge

Cambridge City CouncilWiggens Green, East of England, United Kingdom
Full-time +2

Customer Service Advisor - Cambridge.The Role and About the Person you are looking for:.If you’re looking for a career in local government then join our customer service team!.We are the lifeblood ... Show more

 • Promoted • New!

Senior Leasehold Advisor

Delta HousingChelmsford, Essex, GB
Full-time +1

The following information provides an overview of the skills, qualities, and qualifications needed for this role.We are looking for a Senior Leasehold Advisor to deliver comprehensive Homeowner man... Show more

 • Promoted

Sales Advisor

Fitness SuperstoreChelmsford, ENG, GB
Full-time

Sales Advisor – Chelmsford.Ready to turn your passion for fitness into a rewarding sales career? Join our Chelmsford team as a Sales Advisor and help customers find the perfect equipment to r... Show more

 • Promoted

Automotive Service Advisor – Upsell & Customer Care, £33k OTE

Perfect Placement UK LtdBasildon, England, United Kingdom
Full-time +1

A leading automotive recruitment agency is looking for a Service Advisor to work in Basildon.The successful candidate will provide excellent customer service, communicate effectively about vehicle ... Show more

 • Promoted

Customer Sales Advisor

HalfordsBasildon, England, United Kingdom
Full-time

Ideally, you already have retail sales experience but if you’ve worked in another customer‑focused sales environment, we’re likely to be a great fit for each other.You’re already a legend at quick ... Show more

 • Promoted

Customer-Centric Service Advisor | Automotive Care

Steven-Eagell-LimitedRomford, England, United Kingdom
Full-time

Steven Eagell Limited is looking for a Service Advisor to join their team in Romford, England.In this pivotal role, you will engage with customers, manage their service journey, and ensure exceptio... Show more

 • Promoted

Customer Sales Advisor

Halfords Group PLCEssex, England, GB
Part-time

Chelmsford, Chelmar Village Retail Park.Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each... Show more

 • Promoted

Customer Advisor (Airport)

The Boots Company PLCStansted Mountfitchet, England, United Kingdom
Full-time

The hourly rate for this role is £13.The hourly rate will increase after 6 months in role.Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to ... Show more

 • Promoted

Customer Service Advisor

Employment Specialists LtdEssex, England, United Kingdom
Full-time

An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team.This is a great opportunity for someone who... Show more

 • Promoted

Service Advisor

Auto Skills UKChelmsford, England, United Kingdom
Full-time

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?.Responsibilities of a Service Advisor.Arranging Service Department bookings... Show more

 • Promoted

Service Advisor

More To MotorChelmsford, England, United Kingdom
Full-time

Find jobs in the automotive retail industry.Basic Salary: £30,000 +Hours: Monday - Friday 8am till 5pm & 1 in 3 Saturday's.Are you an enthusiastic, team player, hard working Service Advisor looking... Show more

 • Promoted

Customer Service Advisor

Crem RecruitmentWaterbeach, England, United Kingdom
Full-time

An exciting opportunity for a Customer Service Advisor to join our client's busy and fast-paced office environment.This role is ideal for someone who is customer-focused, organised, and confident i... Show more

 • Promoted

Customer Advisor

Adore RecruitmentEssex, England, United Kingdom
Full-time

Logistics / Customer Advisor – Chelmsford / Wickford location.Car driver required due to location; free on site parking.Salary 27185 – 28115 plus quarterly bonus.Monday to Friday, office-based full... Show more

 • Promoted

Customer Service Advisor

The Wiggett Group LTDBrentwood, England, GB
Full-time

This range is provided by The Wiggett Group LTD.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from The Wiggett G... Show more

 • Promoted

Customer Advisor - Checkouts

B&QHaverhill, England, United Kingdom
Part-time +1

Shifts available Monday - Sunday, 7.We believe anyone can improve their home to make life better.Every day, we give our millions of customers the ideas, advice, tools and confidence they need to cr... Show more

 • Promoted

Customer Service Advisor

KierWethersfield, ENG, GB
Full-time

We're looking for a Contract Support Advisor to join our MOJ and Home Office Contract Administration team based in Basingstoke.Monday to Friday, shifts between 8am – 6pm.We are unable to ... Show more

 • Promoted

Senior Service Advisor

Lookers Motor Group LimitedChelmsford, England, United Kingdom
Full-time

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a range of new and used vehicles from over 150 dealerships across the UK a... Show more

 • Promoted

Customer Service Advisor

Yorkshire Building Society (YBS)newmarket, uk
Temporary

Customer Service Advisor - 12 Month Fixed Term Contract</b></p><p>Please Note: This role will require you to predominately work at Newmarket Branch with a requirement to cover at ... Show more

 • Promoted • New!

Service Advisor

Steven Eagell GroupRomford, England, United Kingdom
Full-time

Service Advisor page is loaded## Service Advisorlocations: Toyota Romfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 21, 2026 (11 days left to apply)job req... Show more

 • Promoted

Senior Service Advisor Chelmsford, England, United Kingdom

Lookers plcChelmsford, England, United Kingdom
Full-time +1

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ir... Show more