Deputy Corporate Services and Real Estate - EMEA.

Deputy Corporate Services and Real Estate - EMEA

About the Role

We are looking for a hands-on, operationally-focused Deputy. This is not a purely strategic role — it is a senior operational position where you will be accountable for the day-to-day delivery of seamless corporate services, pantry & food services, events and facilities across our offices, in an environment where excellence, discretion, and speed of execution are non-negotiable.

You will act as the right hand to the head of department, deputising when required, and ensuring our front and back-of-house operations run flawlessly for a demanding internal client base of investment professionals.

Portfolio

London (multiple offices), Switzerland (multiple offices), Dubai, Dublin, Jersey, Paris, Tel Aviv, and various serviced offices across the region.

Key Responsibilities

• Oversee the daily running of all corporate services functions across EMEA: Facilities, Reception, Conference & Client Services, Pantry & Food Services, events and Business Support.
• Ensure consistently high service standards across all offices — walking the floor, identifying issues before they escalate, and driving immediate resolution.
• Manage and develop on-site teams and office managers across the region, providing clear direction, coaching, and accountability.
• Act as the senior escalation point for service issues, building incidents, and stakeholder complaints.
• Oversee day-to-day facilities operations, including building maintenance, health & safety, BCP, and office moves/reconfigurations.
• Manage regional capital projects (ex-London) end-to-end: scope, budget, timeline, and quality.
• Support the Head of Department on real estate transactions (leasing, acquisitions, disposals) and the London long-term strategy project.
• Serve as alternate key stakeholder on real estate matters.
• Overseeing daily food service operations across all EMEA offices, ensuring consistency, quality, and variety.
• Managing the snack and beverage programme: curation, sourcing, rotation, dietary inclusivity (vegan, gluten-free, kosher, halal where relevant), and cost control.
• Partnering with caterers, baristas, and food vendors to maintain premium standards and refresh offerings regularly to avoid menu fatigue.
• Supporting the internal events calendar: town halls, leadership offsites, team meetings, summer and end-of-year parties, cultural celebrations, and ad-hoc events.
• Coordinating client-facing hospitality in conference and meeting suites, ensuring flawless execution from booking to service.
• Benchmarking food and hospitality offerings against peers and top-tier financial institutions to ensure the firm remains best-in-class.
• Managing budgets, vendor SLAs, and feedback loops (employee surveys, Partner feedback) to continuously elevate the programme.
• Ensuring full compliance with food safety, allergen management, and health & hygiene standards in every location
• Own vendor performance across the region — landlords, building managers, caterers, travel providers, security, cleaning, and other service partners.
• Negotiate and manage contracts, SLAs, and renewals; drive value, consistency, and accountability.
• Governance & Continuous Improvement
• Ensure compliance with all local laws, regulations, lease obligations, and internal policies across each jurisdiction.
• Use data and KPIs to monitor service performance, costs, and utilisation; identify and implement efficiencies.
• Partner closely with Technology, Finance, HR, and Security to standardise workplace practices across the region.

What We're Looking For

• 10+ years' experience in corporate services, facilities, or workplace operations, ideally within a hedge fund, asset manager, investment bank, or top-tier professional services firm.
• A genuine interest in food, hospitality, and events — sees these not as administrative tasks but as a craft that shapes culture and employee experience.
• Proven track record running multi-site, multi-jurisdictional operations across EMEA.
• Strong operational mindset — comfortable being hands-on and in the detail, while also able to step up strategically when required.
• Demonstrable experience managing capital projects, fit-outs, and real estate transactions.
• Strong commercial acumen: vendor negotiation, budget ownership, and cost optimisation.
• Excellent people manager — able to lead, develop, and hold accountable distributed teams.
• Calm under pressure, solutions-oriented, and unflappable in a fast-paced, high-expectation environment.
• High EQ and discretion — credible with senior stakeholders
• Detail-obsessed with a "no job too small" attitude — equally comfortable reviewing a lease and fixing a reception issue.
• Willing and able to travel across the EMEA region as required.