Technical Training Facilitator

Technical Training Facilitator – £40,000 - £45,000 – Permanent Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future. About Sage: Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely. Our guaranteed independence means we’re free to: Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning Think long-term – experimenting, taking risks, and investing in new ideas About our Team: You’ll be joining our dynamic Digital Workplace team, a global function dedicated to empowering colleagues with the tools, knowledge, and confidence to work smarter every day. We collaborate closely with Technical Training Managers, internal communities, and partners across Sage to build and deliver learning experiences that enhance efficiency, teamwork, and digital confidence. Our work covers technical training, communication, user engagement, and ongoing enhancement, ensuring every colleague can fully benefit from Microsoft 365 and new technologies. Could you be our new Technical Training Facilitator? Are you? Confident in your knowledge of Microsoft 365 and eager to explore emerging efficiency and AI‑enabled tools. Able to communicate clearly and engagingly, crafting written content and delivering presentations that resonate with different audiences. Skilled at managing multiple tasks and deadlines with strong organisational focus in the field. Comfortable simplifying technical concepts and adapting explanations to suit learners with varying levels of digital confidence. Someone who builds rapport easily and encourages participation, collaboration, and shared learning. Proactive in finding opportunities to improve processes, content, and learner experiences. Enthusiastic about continuous learning and supporting others to grow their digital capability. Motivated by helping people get the best out of the tools they use every day. Your new role: As a Technical Training Facilitator, you will help craft how our global workforce learns, adopts, and benefits from our set of efficiency and collaboration tools. You will support the delivery of technical training programmes, develop learning resources, and foster engagement with digital tools and standard processes. Your contributions will directly aid in building a confident, digitally capable organisation. Enable colleagues to confidently use Microsoft 365 and related technologies by supporting the development and delivery of impactful training experiences. Improve the quality and accessibility of learning by crafting and maintaining clear, engaging training materials and resources. Strengthen onboarding by helping new joiners quickly become productive and comfortable with core tools. Increase awareness and adoption of efficiency, security, and AI‑related solutions through effective communication and engagement activities. Foster a culture of knowledge sharing by supporting internal communities and encouraging peer‑to‑peer learning. Improve learning operations by maintaining accurate training records, reporting, and platform administration. Promote safe and responsible technology use by supporting security awareness initiatives, including phishing simulations and related communications. Drive continuous improvement by staying informed about new technologies and sharing insights that build future training approaches. Overview of Benefits 25 days annual leave (plus bank holidays) with 2 additional floating personal days. Hybrid working up to 2 days per week in office and a home working allowance. Life assurance, income protection, and travel insurance. Private medical cover and access to the company doctor. Tuition scheme and support for pursuing professional qualifications, including access to Sage books and journals. Variety of snacks and beverages available in the office. Healthy lifestyle reimbursement and anniversary trips. Access to Company loans (season ticket loan, rental deposit loan, cycle loan). We’re a Disability Confident Employer (Level 1). If you’d like to apply under this scheme, please let us know in your application. We’re committed to making our recruitment process accessible and inclusive. If you’d like to request reasonable adjustments, please email humanresources@sagepub.co.uk . Please note we only accept applications via email if an adjustment has been agreed. Closing Date: Friday 15th May 2026 Diversity, Equity, and Inclusion At Sage, we are committed to building a diverse and inclusive team and to sustaining a culture that celebrates diversity, encourages authenticity, and builds a deep sense of belonging. We encourage applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, colour, race, nationality, ethnic or national origin, religion, or belief as crafting value through diversity is what makes us strong.