From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living.
A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business.
With striking views across Buckingham Palace Gardens and Hyde Park, The Dining Room is the club's flagship restaurant, stretching three exquisitely finished rooms and serving a selection of the finest Mediterranean fare from breakfast to dinner.
This is a senior, guest-facing leadership role.
Blending the responsibilities of a traditional Ma tre d' with those of a floor leader, this role is central to curating a seamless, personalised, and discreet member experience.
The successful candidate will be the face of the restaurant-overseeing reservations, orchestrating service, and building lasting relationships with members-while leading the front-of-house team with authority and elegance. *RESPONSIBILITIES* * Act as the primary host, leader and ambassador for the restaurant floor, delivering a warm, polished, and personalised welcome to members and guests * Take full ownership of the restaurant floor, ensuring service is fluid, attentive, and aligned with the club's standards * Manage and oversee reservations, table allocation, and seating plans to optimise flow and enhance the member experience * Build and maintain strong relationships with members, recognising preferences and anticipating needs * Lead and coordinate the front-of-house team during service, ensuring clarity, pace, and attention to detail * Conduct daily briefings, ensuring the team is informed on bookings, VIPs, and operational priorities * Handle member requests, feedback, and complaints with discretion, professionalism, and efficiency * Work closely with the kitchen, reception, reservation and bar teams to ensure seamless communication and service delivery * Oversee the presentation and readiness of the restaurant, maintaining an exceptional standard at all times * Support recruitment, training, and development of the front-of-house team * Monitor reservations trends, guest flow, and service patterns to inform operational decisions * Uphold all health, safety, and licensing requirements * Collaborate with the Club Manager on service evolution, member engagement, and overall restaurant performance *REQUIREMENTS* * Proven experience as a Ma tre d', Head Host, or senior floor leader in a luxury restaurant, hotel, or private members' club * Exceptional hosting skills with a natural ability to engage and build rapport with a discerning clientele * Strong understanding of reservations systems, table management, and service flow optimisation * Demonstrated leadership capability, with experience managing and motivating front-of-house teams * Impeccable attention to detail and commitment to delivering elevated service standards * Calm, confident, and solutions-oriented approach in a high-pressure environment * Excellent communication and interpersonal skills * Professional presence with immaculate grooming and presentation * High level of discretion and sensitivity to the expectations of a private members' environment * Flexibility to work evenings, weekends, and peak service periods *WHAT WE OFFER* Best-in-class salary Family meal on shift Industry-leading Learning & Development opportunities Pension scheme - including employer contributions. Annual staff award ceremony and party More benefits to be set up as we open
Maitre d Hotel - London • London, London, United Kingdom
Nightcap is seeking a General Manager for a venue in City of London.You will lead front-of-house operations, develop a high-performing team and drive guest experiences that align with our late-nigh... Show more
A hospitality venue in Arrington is seeking a skilled manager to oversee on-site operations.The role involves leading a team, ensuring the highest guest satisfaction levels, and managing maintenanc... Show more
Hotel Manager – Motel One London-Southwark (New Opening).Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter.We meet on an... Show more
COREcruitment Ltd is seeking a commercially minded Managing Director for their London operations.This role focuses on driving performance, operational excellence, and scaling the business in the ho... Show more
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals.... Show more
A premium hospitality group in London is looking for an experienced Hotel Manager to oversee day-to-day operations.The successful candidate will ensure high service standards and guest satisfaction... Show more
Working closely with the Charlie's Management team, you will ensure seamless service and exceed guest expectations.As the first point of contact for our guests, you will manage reservations, coordi... Show more
C is searching for a Food & Beverage Supervisor for its captivating location at Sea Containers London.In this role, you'll ensure that guests receive the highest standard of service, supervising da... Show more
Project Manager, Hotel Projects - France, Italy, Germany, Nordics based.We are recruiting for a Global Investment Management firm who have £8bn of AUM across various real estate sectors and fund st... Show more
An esteemed art university in London seeks an Out of Hours Residence Manager to ensure student accommodation remains secure and supportive.The role involves managing tenancy issues, overseeing staf... Show more
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity.We are a leading Senior Living business dedicated to providing exceptional care an... Show more
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.If you’ve got experience in retail or other jobs where you have successfully led peopl... Show more
Miiro Hotels in London is seeking a meticulous Goods Receiver to manage deliveries, stock organisation and maintain high standards of quality and compliance within our new hotel.You'll work with ki... Show more
The Ivy Chelsea Garden is seeking an exceptional General Manager to lead the team behind this iconic destination in London.This is a great opportunity to join a dynamic and supportive team within o... Show more
Millennium Hotels UK/EU is seeking a Hotel Manager for Chelsea Harbour Hotel and Spa in Greater London.You will oversee the commercial teams and work alongside the General Manager to elevate guest ... Show more
Sonder, located in Greater London, is seeking a General Manager who will lead hospitality operations, maximize revenue, and ensure guest satisfaction across properties.The ideal candidate has at le... Show more
Wyndham Hotels & Resorts is seeking a Director Development UK, Ireland & Nordics to lead hotel development across these regions.The role requires a dynamic individual with a strong network in hospi... Show more
A leading tech company in the UK is seeking a dynamic sales person to drive business development efforts for a portfolio of SaaS-based products.The role involves generating and developing new busin... Show more
Millennium Hotels & Resorts New Zealand is seeking a Hotel Manager for Chelsea Harbour Hotel and Spa, responsible for leading the Commercial teams to success.This role involves strategic planning, ... Show more
Motel One Group in London is seeking a dynamic Cluster Sales Manager to own the sales strategy across our London portfolio as we expand from one hotel to four in 12 months.You will lead a high-perf... Show more
