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Accessibility & CX Lead for Rail InnovationRail Delivery Group • London, England
Accessibility & CX Lead for Rail Innovation

Accessibility & CX Lead for Rail Innovation

Rail Delivery Group • London, England
30+ days ago
Job type
  • Full-time
Job description
A leading rail organization in the UK is seeking an Accessibility and Customer Experience Lead for a 12-month secondment. This role is pivotal in shaping the accessibility vision for the Welcome Points Roll-out Programme. You will lead the development of strategies that ensure alignment with customer needs, oversee stakeholder engagement, and drive training initiatives. Ideal candidates will have extensive experience in customer experience and accessibility, strong leadership skills, and the ability to influence senior stakeholders. Join us in shaping the future of UK rail. J-18808-Ljbffr
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Accessibility & CX Lead for Rail Innovation • London, England

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