Our client is a charity providing expert hospice care to over 500 children, young adults and families across central southern England. Their work is rooted in compassion, collaboration and excellence, supporting those with life-limiting and life-threatening conditions. As People (HR) Manager, you will play a key role as a trusted partner to Care & Clinical teams, championing people practices that enable colleagues to deliver outstanding care. Reporting to the Director of People & Culture, this is a highly visible role combining operational leadership with strategic project work. You will work closely with leaders across the organisation, with a particular focus on Care & Clinical services, ensuring robust safeguarding practices, strong partnerships, and a people-first approach to decision‑making. Key Responsibilities * Act as a proactive business partner to Care & Clinical teams, providing expert HR guidance and day‑to‑day support aligned to service needs. * Serve as a visible brand ambassador for organisational values, embedding them into everyday behaviours, leadership practices and team culture. * Lead on employee relations, ensuring fair, compassionate and consistent handling of cases, with a strong emphasis on wellbeing and safeguarding. * Champion safeguarding practices across the workforce, ensuring compliance and promoting a culture of vigilance and accountability. * Deliver and lead on key people projects, driving improvements in processes, systems and employee experience. * Partner with the People Advisor to develop innovative recruitment strategies for hard‑to‑fill roles, building sustainable talent pipelines. * Oversee onboarding for employees, ensuring a seamless, inclusive and compliant experience. * Ensure compliance with employment law, CQC requirements, Safer Recruitment and sector standards, maintaining robust HR records and processes. * Manage annual HR cycles including pay reviews, appraisals and probation processes. * Oversee pay and benefits administration, ensuring accuracy, fairness and market awareness. * Drive continuous improvement through data insights, reviewing HR metrics, systems and workflows to enhance efficiency and impact. We’re looking for someone who: * Delivers strong HR expertise across the employee lifecycle, with particular strength in employment law, safeguarding, and sector compliance. * Is a confident and credible partner to Care & Clinical leaders, with the ability to influence and build trust at all levels. * Acts as a role model for organisational values, with a genuine passion for supporting teams delivering frontline care. * Has experience leading projects and driving change, with a focus on improving people practices and outcomes. * Is an effective coach and communicator, able to support and develop managers in complex, fast‑paced environments. * Has experience in recruitment, onboarding and engagement initiatives; familiarity with digital onboarding platforms (e.g. PinPoint or SharePoint) is advantageous. * Is proactive, resilient and solutions‑focused, with a continuous improvement mindset. Why Join Us This is more than a HR role, it’s an opportunity to make a meaningful difference at the heart of a values‑driven organisation. You’ll play a vital role in supporting those who deliver exceptional care, shaping a culture where people and volunteers can truly thrive. Hours and Benefits * Hours: 37.5 hours per week, Monday to Friday * Salary:£46,000 per annum * Benefits: Flexible working options, 28 days’ holiday (pro rata), group pension scheme, life assurance, health cash plan, and the opportunity to work in an organisation where every role has real purpose. J-18808-Ljbffr
HR Manager • London, England
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