Clinic Manager

About Our Client Our client delivers life-saving kidney care to over 2,000 patients across England and Wales. As part of a respected international network of renal care providers, they are committed to transforming care and improving the quality of life for people receiving dialysis treatment around the world. Proud to be an independent, nurse-led provider, they work in close partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Tasks Clinic Manager – Dialysis Clinic (Bilston) Location: Bilston, UK Employer: The Medical People Recruitment (on behalf of a leading independent kidney care provider) Salary: Competitive, depending on experience Hours: Monday – Saturday, day shifts About the Role We are seeking an experienced and motivated Clinic Manager to lead a busy dialysis clinic in Bilston. This is a pivotal leadership position where you will inspire and guide a team of nurses and support staff to provide outstanding, patient-centred care. You will coordinate all clinical, operational, and administrative aspects of the clinic, ensuring it runs smoothly and efficiently. Key Responsibilities * Provide overall leadership and operational management of the clinic * Ensure a seamless patient journey and a welcoming environment for all patients and visitors * Liaise effectively with external organisations such as NHS Trusts and regulatory bodies (e.g. CQC), with support from regional leadership * Implement and monitor quality improvement initiatives * Oversee onboarding, training, and professional development of new team members * Foster strong, positive relationships with patients and resolve any concerns or complaints * Ensure compliance with all relevant governance, clinical, and regulatory systems, including KLoE * Maintain accurate documentation and ensure timely submission of reports About You To be successful in this role, you will need: * Registration as a Manager with the CQC, or willingness to obtain this * Full NMC registration with appropriate nursing qualifications * Proven clinical leadership experience within an outpatient haemodialysis setting * Strong interpersonal and communication skills, with a compassionate, approachable manner * A hands-on leadership style, fostering a value-driven culture that motivates your team * Proactive, solution-oriented approach to managing change in a clinical environment * Excellent organisational skills to balance the many aspects of clinic management Evidence of continued professional development, ideally in renal care What’s on Offer * Competitive salary (DOE) * Monday–Saturday day shifts (no nights) * 35 days of paid leave per year (including bank holidays) * Company pension scheme * Life assurance (3x annual salary) * Retail discount scheme membership * Association membership (ANN UK) * Ongoing commitment to your training and development * Supportive, community-focused working environment with core values that truly matter * Be part of a collaborative, international healthcare network * A shared mission: to be the provider, partner, and employer of choice — with dedication above all to patient care Requirements To be successful in this role, you will need: * Registration as a Manager with the CQC, or willingness to obtain this * Full NMC registration with appropriate nursing qualifications * Proven clinical leadership experience within an outpatient haemodialysis setting * Strong interpersonal and communication skills, with a compassionate, approachable manner * A hands-on leadership style, fostering a value-driven culture that motivates your team * Proactive, solution-oriented approach to managing change in a clinical environment * Excellent organisational skills to balance the many aspects of clinic management Evidence of continued professional development, ideally in renal care Benefits What’s on Offer * Competitive salary (DOE) * Monday–Saturday day shifts (no nights) * 35 days of paid leave per year (including bank holidays) * Company pension scheme * Life assurance (3x annual salary) * Retail discount scheme membership * Association membership (ANN UK) * Ongoing commitment to your training and development * Supportive, community-focused working environment with core values that truly matter * Be part of a collaborative, international healthcare network * A shared mission: to be the provider, partner, and employer of choice — with dedication above all to patient care J-18808-Ljbffr