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SISL Global
Desktop Support TechnicianSISL Global • London, England
Desktop Support Technician

Desktop Support Technician

SISL Global • London, England
3 days ago
Job type
  • Full-time
Job description
The SSL Support Technician is responsible for managing all the technology within the EMEA Shopper Science to enable the flawless execution of Collaboration Meetings & Shopper Research The key responsibilities will be: * Manage all the AV & IT technology within the facility ensuring high availability and minimal downtime. This requires a high degree of technical knowledge and a wide range of IT & AV skills ranging from operating & maintaining the 5.2m high resolution multi touch blended display wall to running our research audio & video technology. * Setup & configure IT & AV technology within the facility (Workstations, Servers, Projectors, Audio & Video Encoders & digital signage). * Provide hands on event & technical support for all collaboration meetings and research session run at the lab * This includes Meeting setup, Welcome Screens, content preparation, tour setup & facilitation * Provide meeting set up & support (up to CHLT level) to ensure all technical aspects of internal & external meetings are executed flawlessly. * Manage the Export of research videos and Biometrics analysis * Set up & run the full suite of biometric tools (eye tracking, skin biometrics, facial biometrics). * Manage the Service Now & application packaging processes for all SSL applications \ services. * Manage the SSL Sharedrive \ Sharepoint \ Teams Content. * Support & provide user training on the shopper science lab suite of applications. * Provide technical support to regional Shopper Science Labs * Manage multiple external vendors who provide both AV & IT hardware & software support & services J-18808-Ljbffr
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Desktop Support Technician • London, England

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