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JPMorgan Chase & Co.
PMO Manager - JP Morgan Personal InvestingJPMorgan Chase & Co. • London, England
PMO Manager - JP Morgan Personal Investing

PMO Manager - JP Morgan Personal Investing

JPMorgan Chase & Co. • London, England
30+ days ago
Job type
  • Full-time
Job description
The PMO Manager leads a team of PMO professionals to drive consistent, high‑quality delivery across the business and a portfolio of programmes and projects. You will establish and own PMO standards and drive the adoption of this through the organisation, partnering with Delivery Lead, Product, Engineering, Finance, and Risk/Controls stakeholders. You’ll set the bar for planning discipline, risk management, and data quality. Key responsibilities * PMO leadership and people management o Lead, mentor, and develop a team of PMO analysts; establish goals, coaching cadences, and capability roadmaps. o Define team ways of working, workload allocation, and service levels to support programs at varying maturity levels. o Foster a culture of accountability, continuous improvement, and collaboration across business and technology. * Governance and operating model o Design, implement, and continuously improve portfolio governance (stage gates, change control, benefits tracking). o Maintain PMO standards, templates, and controls; ensure adherence to enterprise policies while enabling pragmatic agility. * Portfolio planning and delivery assurance o Oversee integrated planning and dependency mapping across business areas, programmes and projects. o Establish health checks and assurance routines; proactively identify delivery risks and intervene with recovery plans. o Drive scope management discipline and manage cross‑initiative trade‑offs to protect strategic outcomes. * Resource management o Maintain view on overall resource allocation within the organisation o Partner with Finance on forecasting, capitalisation, budget tracking and benefits realisation. * Risk, issue, and dependency management o Set standards for RAID quality and timeliness; ensure mitigation plans are actionable and tracked to closure. o Manage dependencies and coordinate with senior stakeholders. * Reporting, analytics, and tooling o Develop and monitor portfolio performance metrics and dashboards. Produce concise, executive-ready status reports and portfolio KPIs). * Stakeholder engagement and communications o Serve as a trusted advisor to senior leaders, translating complex delivery data into clear, actionable insights. o Facilitate planning increments, business reviews, and executive communication; tailor messaging by audience. * Change management and adoption o Support organisational change readiness, training, and communications planning, often in collaboration with operations Qualifications * 8-10 years of experience in PMO, program/project management, or portfolio operations in complex, matrixed organizations; 2–4 years leading teams. * Proven track record establishing or maturing PMO functions and governance at scale. * Deep knowledge of delivery methodologies (Agile, Scrum, Kanban, Waterfall/hybrid) and associated governance practices. * Demonstrated expertise in portfolio planning, dependency management, and financial stewardship (OpEx/CapEx, capitalisation, benefits). * Proficiency with Jira/Confluence a must, other PPM/work management tools a plus. Demonstrated ability to embed AI tools into workflows a significant bonus. * Advanced Excel and PowerPoint for executive analytics and storytelling. * Exceptional communication and influencing skills; able to drive alignment across Technology, Product, Finance, and Risk/Controls. What you’ll bring * Strategic thinking: Anticipates portfolio risks and shifts; aligns execution with business strategy. * Delivery discipline: Instils standards that improve predictability and quality. * Data‑driven decisioning: Uses metrics and analytics to guide prioritisation and elevate effectively. * Talent development: Builds high‑performing PMO teams with clear growth paths. J-18808-Ljbffr
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PMO Manager - JP Morgan Personal Investing • London, England

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