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Flint Bishop
Legal Recoveries SpecialistFlint Bishop • England
Legal Recoveries Specialist

Legal Recoveries Specialist

Flint Bishop • England
30+ days ago
Job type
  • Full-time
  • Part-time
Job description
Description Are you ready to make a positive impact on peoples lives? At Flint Bishop, we are committed to helping individuals regain control of their finances. As a Legal Recoveries Specialist in our debt recovery department, you will play a vital role by providing compassionate and effective support to our customers. Department: Debt Recovery Location: Derby, UK Contract: Full time (36.25 hours) or Part time (minimum 25 hours) Hours: Mon‑Fri 09:00 – 17:15 (flexibility may be required depending on client workloads) Office: Pride Park, Derby What You’ll Do * Customer Interaction: Communicate with customers over the phone, understand their unique situations, and offer tailored solutions. * Debt Resolution: Work toward key performance indicators, set up payment plans, and navigate litigation processes when necessary. * Empathy and Support: Approach each interaction with empathy, provide guidance and support, and help customers achieve fair outcomes. You will receive training to handle all calls. What You’ll Need * Strong communication and interpersonal skills * Empathy and understanding * Resilience and adaptabilityA passion for helping others * Previous customer service experience (preferred) What We Offer * Competitive Salary: Competitive salary increasing after 12 months of service, plus a performance‑related bonus. * Comprehensive Benefits: Free parking, generous holiday entitlement with options to buy and sell holidays, an extra day off for your birthday, onsite business café with baristas, and team social events funded. * Career Growth: Opportunities for promotion and training, including a dedicated learning and development trainer for the department who will provide full training at the beginning and throughout employment. * Positive Work Environment: Supportive team that values collaboration and teamwork. * Work‑Life Balance: Flexible working hours and a flexible, generous holiday allowance. J-18808-Ljbffr
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Legal Recoveries Specialist • England

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