PMO Manager

Recruitment Business Partner @ Delt Shared Services Ltd | Inclusive Mindset PMO Manager Location: Exeter, Plymouth, or Weston-Super-Mare (Hybrid) Salary: Up to £55,000 p.a. plus performance bonus Contract Type: Permanent, Full Time (37 hours per week) As PMO Manager, you will provide centralised governance, oversight, and assurance across Delt’s project portfolio – ensuring projects are delivered consistently, compliantly, and transparently, in line with the Delt Project Delivery Framework. You won’t be managing delivery teams day-to-day. Instead, you’ll sit above the detail; setting standards, challenging where needed, strengthening governance, and giving senior leaders absolute confidence in how projects are progressing, how resources are being used, and where risks sit. This is a role for someone who is comfortable operating at pace, confident engaging senior stakeholders, and not afraid to ask the difficult questions when something doesn’t look right. What you’ll be doing: * Providing consistent governance and assurance across the project portfolio, ensuring adherence to the Delt Project Delivery Framework * Proactively monitoring compliance and escalating risks, issues, and non‑compliance to protect delivery outcomes, quality, and value * Ensuring high‑quality project reporting is produced and shared with customers and stakeholders, offering clear visibility of progress, risks, and budget performance * Identifying and escalating cost and schedule exceptions, clearly setting out impacts and corrective actions * Leading portfolio‑level analysis and producing governance reports that demonstrate alignment to strategic objectives and support data‑led decisions * Working closely with Portfolio Managers and wider Delt teams (including Customer Relationship Management and Customer Architecture) to support effective customer delivery * Providing accurate resource and capacity reporting to enable effective utilisation of Delt teams * Owning and managing Delt’s project management toolsets, ensuring data accuracy, consistency, and fitness for purpose * Driving high data quality standards through regular review, cleansing, and improvement activity * Acting as a critical friend to delivery teams – offering constructive challenge, peer review, and guidance to strengthen planning and delivery standards * Embedding consistent project planning standards and maintaining clear accountability frameworks for PMO actions * Building organisational capability by providing training, guidance, and expertise in project management tools, processes, and best practice * Leading forecasting and recommending resource profiles over a rolling 12‑month horizon to meet Project Services demand * Providing line management and leadership to PMO Support, ensuring clarity, development, and high performance What we’re looking for: * Proven experience leading or managing a PMO within a large, customer‑focused organisation handling high‑volume, complex project portfolios * Experience working across multiple stakeholders with competing priorities, including senior leadership teams * Strong knowledge of project governance frameworks, assurance models, and reporting standards * Expertise in project management toolsets (e.g. MS Project or equivalent portfolio tools) and formal project management qualifications * The confidence to challenge constructively, influence decisions, and hold others to account * Excellent communication skills, with the ability to present complex information clearly and persuasively * Line management experience, with the ability to coach and develop others * Strong analytical skills and a data‑driven mindset Why Delt? At Delt, we partner with public sector organisations across the Southwest to deliver shared services that genuinely make a difference. This role sits at the heart of how we deliver change, offering visibility, assurance, and confidence to our customers and leadership teams alike. If you’re looking for a role where your judgement, confidence, and experience will genuinely shape outcomes – this could be it! Benefits include: * Generous holiday allowance of 25 days plus bank holidays * Up to 12 flex leave days a year * Matched contribution pension scheme up to 10% of salary * Life assurance scheme * Opportunities to buy and sell leave * Employee shopping savings portal * Opportunities for training to be funded by Delt * EV salary sacrifice * Performance Related Pay * Employee assistance programme supporting mental and physical wellbeing Deadline for applications: Friday 16th January 2026. #J-18808-Ljbffr