Role: Part Time Customer Service Adviser
Location: Basingstoke
Hours: 32.5 hours Monday- Friday 9am – 4pm, plus alternate Saturday 8.45am-12.15pm
Starting Salary: £22,319
Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer. If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Customer Service Adviser.
Do you enjoy variety and as well as working with a wide range of customers and colleagues?
Do you want to build or develop your current skills and knowledge?
Then this could be the role for you.
Here’s what you will be doing:
You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service you will be doing this through cashiering, actioning admin tasks and a whole lot more.
Why work for us?
We want to help you develop –You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager.
We want to look after and reward you- You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off.
We want to help others- as well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year.
Essential skills and experience:
Desirable skills and experience:
Interviews:
Competency based 90-minute interview
We aim to interview successful applicants within 1 week.
Feedback provided regardless of outcome.
We reserve the right to close this vacancy at any point.
Part Time Customer Service Adviser • Basingstoke, Hampshire, UK
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