Job descriptionThis range is provided by Cornwallis Elt. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range AI Conversation Designer – Conversation Design, Genesys, ChatGPT, Watson, Einstein, LLMs, NLP, Conversational AI, User Insights, Content Design – Contract role - 12 months - Up to £600 per day PAYE - London or Manchester An AI Conversation Designer is urgently sought after by a global Investment Manager to lead a greenfield project to craft and build a new AI Chatbot to be utilised across all digital channels within their retail investment business, replacing a traditional Chatbot that no longer meets business needs. The aim of this new AI Chatbot is to improve both customer satisfaction and self-service capabilities, being able to pull data from multiple sources and translate complex financial jargon into easily understandable terms that will help advise & guide customers in their investment activity. Your role will be to lead on this project, being directly involved in technology selection and influence (they are likely to be utilising Genesys but open to suggestion from personal experience/expertise), working in a roughly 50/30/20 split across conversational design, content design and UX design. Whilst you will be the primary Conversational Designer, you will be supported by a team of in-house UX Designers. To be successful, you will demonstrate: * Experience in the design and delivery of AI-driven Chatbots, with strong usage of tools such as Genesys, IBM Watson, Einstein or ChatGPT * Expertise in areas including Natural Language Processing, Prompt Design and Large Language Models (LLMS) to craft responsive, AI-driven conversational flows * A strong background in content writing/design with the ability to translate complex jargon and topics into easily accessible and digestible information for users * Strong UX Design skills with experience in Figma, Sketch etc., able to design user-centred experiences and products * Experience within Financial Services is desired however they are open to a background in any large, regulated industry If you are passionate about using AI to improve and enhance customer experience and satisfaction and have previously delivered conversational chatbots, then please do apply! Seniority level * Seniority level Mid-Senior level Employment type * Employment type Contract Job function * Job function Engineering, Writing/Editing, and Information Technology * Industries Financial Services, Investment Management, and Technology, Information and Media Referrals increase your chances of interviewing at Cornwallis Elt by 2x Sign in to set job alerts for “Artificial Intelligence Specialist” roles. London, England, United Kingdom 11 months ago Member of Technical Staff, AI Post-Training London, England, United Kingdom 3 days ago London, England, United Kingdom 3 days ago City Of London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom £80,000.00-£120,000.00 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom 3 days ago London, England, United Kingdom 1 year ago Fundamental AI Research, Dubbing - Research Scientist London, England, United Kingdom 2 weeks ago Member of Technical Staff, AI Multimodal London, England, United Kingdom 4 days ago London, England, United Kingdom 2 months ago Research Engineer, ML, AI & Computer Vision London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 days ago London, England, United Kingdom $50,000.00-$120,000.00 5 months ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Machine Learning Engineer for Game Technology London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 year ago London, England, United Kingdom 1 month ago London, England, United Kingdom 3 weeks ago AI Engineer at Stealth Portfolio Company London, England, United Kingdom 1 month ago Get to Know JPMorganChase – London Technology Centre London, England, United Kingdom 2 days ago London, England, United Kingdom 4 months ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr