Staff Product Designer, Business Banking

Staff Product Designer, Business Banking We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. Business Banking is on a mission to make money work for all small businesses around the world. Since launching in 2020, Monzo Business has grown to be the bank of choice for over 800,000 UK businesses, voted by our customers as Britain’s recommended business account for overall service quality. This is an exciting role for someone who loves getting close to complex problem spaces, shaping end-to-end experiences, and raising the bar for design craft. You’ll work across multiple squads within Business Banking, partnering closely with product, engineering, research and data to identify the biggest opportunities and bring them to life. This is a player-coach role, where you’ll be hands‑on in the work while also managing and developing a small number of designers. You’ll balance design strategy and delivery with people leadership, helping others grow while setting a high standard for quality and impact. * Setting the long‑term design vision and leading large, end‑to‑end design projects in ambiguous problem spaces within Business Banking. * Delivering high‑impact design work while managing and developing a small number of designers. * Navigating trade‑offs and guiding strategic decisions in an opinionated way. * Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry. * Partnering with cross‑functional leaders to define and execute product strategies that translate into actionable plans you help build and ship. * Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work. * Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo. * Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. * You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design. * You have experience managing designers, and are excited to grow others while remaining hands‑on in your craft. * You’re a strategic thinker who can shape product direction within a multi‑squad domain and translate organisational goals into clear, actionable plans. * You have a proven track record of delivering high‑impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals. * You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design. * You’re curious about continuing to develop your craft and keep learning about new tools, ways of working, and technology. * You thrive in ambiguity, leading teams to deliver in complex, fast‑changing environments while maintaining a high bar for quality. * You’re a natural collaborator, skilled at working cross‑functionally to improve ways of working and deliver greater value for customers and the business. * You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation. * You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to "get the job done". What’s in it for you * We’ll help you relocate to the UK. * We can sponsor your visa. * This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London). * We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. * £1,000 learning budget each year to use on books, training courses and conferences. * We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work‑from‑home setup. J-18808-Ljbffr