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Goodman Masson
Supported Housing Administrator - Part timeGoodman Masson • Halifax, West Yorkshire, UK
No longer accepting applications
Supported Housing Administrator - Part time

Supported Housing Administrator - Part time

Goodman Masson • Halifax, West Yorkshire, UK
6 days ago
Job type
  • Full-time
  • Part-time
Job description

We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it's not one to miss!

This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.

Together Housing: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link -

18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday

Requirements

Outline of Key responsibilities in the role...

  • Be the first point of contact for customers, residents and partner agencies
  • Provide administrative support to the Supported Housing and Telecare teams
  • Respond to enquiries, resolve routine issues and support customer communications
  • Coordinate appointments, meetings and correspondence
  • Maintain accurate records and update housing management systems
  • Support with invoices, rent statements, service charge enquiries and ordering processes
  • Assist in collating data for reporting, monitoring and performance purposes
  • Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records)
  • Manage key documentation such as tenancy agreements, contracts and reports
  • Work closely with internal teams, managing agents and external partners

We're looking for someone who has...

  • Has experience working with customers or the general public
  • Is confident using Microsoft Office (Word, Excel, Outlook)
  • Has strong organisational and administrative skills
  • Can manage multiple tasks and prioritise effectively
  • Takes a professional, customer-focused approach
  • Is flexible and able to respond to changing demands

This is an opportunity to join a supportive team where your work plays a key role in delivering high-quality services to our residents and communities.

If you're looking for a role where you can make a real impact behind the scenes, we'd love to hear from you.

Benefits

In return, we are offering the successful candidate in the role...
    • Starting salary of £26, 276 per annum (The full-time equivalent actual salary will be pro-rated for 18.5 hours per week.)
    • 27 days holiday (rising to 32 over 5 years' service) + bank holidays
    • Office base will be either our Bullgreen House office or our Wakefield office
    • 18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday
    • To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link
  • THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
  • Please ensure you fully answer the questions on the application form.
  • Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

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Supported Housing Administrator - Part time • Halifax, West Yorkshire, UK

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