Job Description
We are currently recruiting for:
Position: Sales Associate
Location: St Albans
Job Type: Full Time
What you’ll do
This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first-faced customers who meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need.
Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see because of the experience you have.
Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service.
Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.
What you’ll bring to the team
• A positive, “happy to help” attitude and the desire to make each customer feel supported
• A warm, approachable manner with great listening skills and a passion for genuine hospitality
• Strong communication with both customers and teammates
• An interest in building long‑term customer relationships and creating your own client community
• A commitment to delivering an amazing experience for every rider who comes through our doors
If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.
Benefits at Trek
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
Sales Associate • St. Albans, Hertfordshire, England
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