The Role
As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency, stepping into leadership responsibilities when required to maintain continuity.
Hybrid - Office Based 2 or 3 days a week.
Key Responsibilities
Skills & Experience
About You
This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
Assistant Customer Success Associate • Didcot, Oxfordshire, UK
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