Huntswood is looking for experienced Financial Services Complaint Handlers to join a well-established project with a leading name in retail banking. If you have a background in complaint resolution, hands-on experience in retail banking and you're available to start in May, we would like to hear from you.
Starts: Throughout June 2026Location: Working from HomeRate: £157 per dayHours: Shifts between 8:00am and 7:00pm, Monday to FridayHusp only recruitment - This is only available to individuals working via the Husp umbrella company, we can assist you with thisDuration: An initial contract to December 2026 As a Complaint Handler, you'll play a key role in delivering exceptional service by investigating and resolving complaints across a variety of products either Savings, Credit Cards, Overdrafts and more. This is a customer-facing role that blends phone and email communication, giving you the opportunity to make a real impact with every interaction. Role requirements:
Why Join Huntswood?
Huntswood, part of ResultsCX, is known for partnering with major financial brands on impactful operational and customer experience projects. Joining us means:
"It's not just about what we do, but the way we do it. And it's our values that make us special."
If you're motivated, professional, and ready to contribute meaningfully to a major financial services project, we'd love to hear from you.
Apply today
For your safety during the recruitment process, Huntswood will only ask for your contact details via email initially-never personal or sensitive information.
Retail Banking Complaint Handler • Leeds, West Yorkshire, UK
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