Administrator We are seeking an enthusiastic individual with excellent organisational and interpersonal skills to support the Business Support Team within our Families First Service.
In order to undertake this role, it’s essential that you have the following:
• GCSE Grade A*-C (9-4) or equivalent in Maths and English.
• A willingness to undertake appropriate learning and development as required.
The ideal candidate would also have the following desirable qualifications and knowledge:
• A good working knowledge of Microsoft Office software packages.
• Experience of working in a clerical or administrative environment.
• Experience of working in a team.
• NVQ Level 2 or 3.
• Knowledge of data bases and recording such Eclipse/Care First or such like
Administrator will all undertake a range of generic clerical work. There are a number of more specialist tasks which all clerical staff will be expected to undertake. The balance (%) of tasks will differ depending on the service
Administrator To provide clerical and administrative support across a range of departmental activities including data inputting and processing, and undertaking specialist administrative tasks.
Administrator The Role requires the candidate to search through a variety of different systems to identify families, summarise historical involvement with Services and add Contact Records to our system. The information they will be reading is highly sensitive and can be, at times, distressing. Accuracy is key to this role, as is confidentiality.
The Administrator must be able to self-motivate , follow process accurately and work within a busy team.
Administrator The team work 8am-8pm and we would welcome applicants who can work within this
Interpersonal and communication skills required when arranging meetings/conferences with internal and outside agencies
Tactful communication when engaging with users of the service
Keyboarding skills with proficient typing/word processing skills
Literacy and numeracy skills for note taking
Day to day processing and management of confidential information
Ability to seek support and manage emotional responses on occasions, as
the post holder will be exposed to client information that is sensitive and
may at times be distressing, and will have regular exposure to service users under stress with a range of complex needs
Administrator • Plymouth, Devon, UK
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