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Clearline Recruitment Ltd
IT Support ApprenticeClearline Recruitment Ltd • Burgess Hill, ENG, GB
IT Support Apprentice

IT Support Apprentice

Clearline Recruitment Ltd • Burgess Hill, ENG, GB
29 days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Job Title: IT Support Apprentice

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Apprenticeship: Information Communications Technician Level 3 Apprenticeship

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Location: Burgess Hill (Office-based)

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Salary: Competitive (dependent on age and experience)

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Hours: Full-time (Monday - Friday, 9:00am - 5:00pm, 1-hour paid lunch break)

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Benefits

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  • Opportunity to work within a growing renewable energy company
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  • Career progression and further training opportunities
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  • Exposure to a wide range of IT systems and technologies
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  • Supportive team environment
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Requirements

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  • Strong interest in IT, technology and problem-solving
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  • Good communication skills and ability to support colleagues
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  • Basic understanding of IT systems, hardware or networking
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  • Willingness to learn and develop technical skills
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  • Good organisational skills and attention to detail
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  • Ability to work independently and as part of a team
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Responsibilities for an Apprentice

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  • Provide first-line IT support to office-based and remote employees
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  • Assist with troubleshooting hardware, software and network issues
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  • Set up and configure new PCs and user workstations
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  • Support system maintenance including backups and security software
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  • Assist with installation and rollout of new systems and applications
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  • Maintain documentation of IT processes and procedures
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  • Investigate and escalate security issues where required
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  • Support compliance and record-keeping for IT systems
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  • Research new technologies and suggest improvements
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  • Assist with general IT support tasks as required
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Apprenticeship Information

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You will be enrolled on the Information Communications Technician Level 3 Apprenticeship, typically completed over 18 months. This includes:

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  • Regular workplace-based learning supported by your training provider and line manager
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  • A minimum of 6 hours per week of off-the-job training
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  • Development of skills, knowledge and behaviours aligned to the apprenticeship standard
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  • Completion of a portfolio and end-point assessment
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  • Functional Skills support in English or Maths if not previously achieved at Level 2
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Prospects

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Once you have completed your apprenticeship there will be the opportunity to potentially progress into a permanent IT support role within the business, with further development opportunities.

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For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 (Mon - Fri, 9:00am - 5:30pm).

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IT Support Apprentice • Burgess Hill, ENG, GB

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