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Courier and logistics customer services clerkHeathrow Personnel • Slough, Berkshire, Berkshire, UK
Courier and logistics customer services clerk

Courier and logistics customer services clerk

Heathrow Personnel • Slough, Berkshire, Berkshire, UK
30+ days ago
Salary
£25,000.00 yearly
Job type
  • Full-time
Job description

Were currently recruiting on behalf of a growing logistics business for a Customer Service Agent to join their busy Colnbrook office.

This is a fast-paced, customer-focused role where youll handle queries, bookings and delivery updates while working closely with internal teams to ensure a seamless customer experience.

Key Responsibilities:

  • Managing customer enquiries via phone, email and online channels
  • Coordinating bookings and tracking deliveries
  • Proactively resolving issues and keeping customers informed
  • Supporting admin, shipments and fulfilment projects
  • Working towards daily performance targets

About You:

  • Strong communication and customer service skills
  • Confident phone manner and attention to detail
  • Able to multitask in a fast-paced environment
  • Team player with a proactive approach
  • Previous logistics/customer service experience desirable

Whats on Offer:

  • 25 days holiday + bank holidays
  • Company pension & development programme
  • Employee perks scheme + wellbeing support
  • Free parking & refreshments

Hours: Full-time, rotating shifts between 07:3019:00 (on a rota basis, with future on-call requirement)


AMRT1_UKTJ

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Courier and logistics customer services clerk • Slough, Berkshire, Berkshire, UK

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