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Vitality Corporate Services
Life Claims Assessor Specialist (UK Based)Vitality Corporate Services • Central London, London, UK
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Life Claims Assessor Specialist (UK Based)

Life Claims Assessor Specialist (UK Based)

Vitality Corporate Services • Central London, London, UK
30+ days ago
Job type
  • Full-time
Job description


About The Role
Team Claims
Working Pattern -Home working however, may be required to go into a Vitality location ad hoc (Stockport, Bournemouth or London)
Key skills required for this role:

  • Medical & Claims Assessment Expertise
  • High-Level Communication Skills (Written & Verbal)

As a Claims Assessor Specialist, you will be responsible for assessing Life Cover, Terminal Illness, and Critical Illness claims in line with current UK industry best practice.
Although this role is primarily home-based, there may be occasions when you are required to attend the office.
Responsibilities

  • Assess the validity of submitted claims, ensuring all decisions are made in accordance with industry-leading UK claims practices. This includes reviewing medical and supporting evidence, obtaining further information where required, and drafting and issuing clear, accurate decision letters and related correspondence.
  • Identify potential concerns such as fraud, non-disclosure, misrepresentation, or pre-existing conditions.
  • Collaborate with strategic underwriters, management, reinsurers, and other key stakeholders to ensure fair, timely, and accurate claim outcomes.
  • Provide mentoring and coaching to junior team members, which may include facilitating case...
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Life Claims Assessor Specialist (UK Based) • Central London, London, UK

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