Retail Supervisor - Qatar
Salary: 4k to 8k QAR monthly, circa £1K-£2K UK equivalent monthly (inc tax free calculation) depending on qualification & experience, uncapped commission potential (paid monthly)
Society is more than a workplace — it’s a lifestyle destination.
Society brings together fitness, wellness, recovery, and community under one bold identity. From elite training and boutique studios to curated social spaces, we are redefining how people move, connect, and live — deeply rooted in local culture and delivered to the highest international standards.
We’re building a team as ambitious as the brand itself.
If you’re driven by excellence, inspired by lifestyle-led brands, and passionate about delivering world-class experiences, Society offers the opportunity to grow your career in an environment that values performance, creativity, and progression. This isn’t just a job — it’s a chance to be part of something genuinely different.
Role Retail Supervisor
Department Retail
Division Society Sport Center
Reporting To Operations Director
Direct Reports N/A
Role Purpose
The Retail Supervisor is responsible for leading the commercial performance and strategic development of retail across Society and its franchised brands, including UFC GYM. The role oversees product planning, procurement coordination, inventory governance and sell-through optimisation across apparel, combat equipment and fitness accessories.
This is a growth-focused opportunity for a commercially astute retail professional to build Society’s retail identity, drive margin performance and execute product collaborations across multiple sites. The role is supported by disciplined forecasting, inventory planning and performance reporting to ensure measurable commercial results.
Key Responsibilities
Retail Strategy & Commercial Performance
- Develop annual retail commercial plan including revenue and margin targets
- Deliver retail revenue and gross margin across all sites
- Monitor sell-through, ATV, UPT and attach rates
- Drive revenue per active member growth
Product Planning & Procurement
- Lead seasonal product planning and assortment strategy
- Coordinate with Projects for supplier sourcing and production timelines
- Oversee pricing strategy and margin optimisation
Inventory & Warehouse Coordination
- Coordinate stock forecasting, replenishment and distribution
- Monitor inventory accuracy, shrinkage and aged stock
Franchise & Brand Governance
- Ensure franchise merchandise compliance (e.g., UFC GYM)
- Maintain brand presentation standards across all locations
Retail Collaborations & Partnerships
- Lead retail collaborations and pop-ups
- Measure commercial ROI and performance
Training & Implementation
- Develop retail training materials
- Coordinate rollout with Regional Operations Manager and Sales Manager
What Success Looks Like (KPIs)
Commercial Performance
- Retail revenue vs target (monthly & YTD)
- Gross margin % vs target
- Revenue per active member
Stock & Inventory Control
- Inventory accuracy ≥ agreed %
- Shrinkage ≤ agreed threshold
- Stock turn ratio within target range
Commercial Effectiveness
- Average Transaction Value (ATV)
- Units Per Transaction (UPT)
- Attach rate to Membership, PT & Academy
- Collaboration revenue contribution & ROI
Brand & Expansion
- On-time product launches
- Visual merchandising audit scores
- Successful expansion into new concepts
Experience & Qualifications
- Bachelor’s degree in Business, Retail or related field preferred
- 3–5 years multi-site retail experience
- Strong understanding of retail KPIs and margin management
- Experience coordinating suppliers and franchise brands preferred
- Strong analytical and reporting capability
Key Competencies
- Commercial acumen
- Strategic planning
- Cross-functional leadership
- Attention to detail
- Analytical mindset
- Brand stewardship