Talent.com
Convosphere
Hootsuite Implementation ManagerConvosphere • London, England, United Kingdom
Hootsuite Implementation Manager

Hootsuite Implementation Manager

Convosphere • London, England, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

We are seeking an experienced Hootsuite Implementation Manager to own the client relationship and oversee delivery of new client implementations. This role combines client-facing consultancy, project management, and quality oversight, working closely with Implementation Specialists who deliver the hands-on configuration.

You will be responsible for ensuring implementations are delivered on time, to scope, and with a high-quality client experience.

What you will do

Client Management & Discovery

  • Act as the primary point of contact for new implementation clients
  • Lead requirements review meetings to confirm client needs, objectives, and scope
  • Translate business requirements into clear delivery briefs for implementation specialists

Project Management

  • Own the end-to-end implementation plan, timelines, and milestones
  • Coordinate and oversee one or more Implementation Specialists
  • Manage risks, scope control, and client expectations
  • Ensure implementations are delivered on time and to agreed standards

Oversight & Quality Assurance

  • Review and sign off on query builds, channel setups, dashboards, and reports
  • Ensure consistency and best practice across all client implementations

Training & Enablement

  • Deliver or coordinate client training, including webinar-style training and tailored 1:1 training sessions
  • Ensure clients are confident and ready for handover post-implementation.

Requirements

  • Fluent, professional-level English (written and spoken)
  • Proven experience configuring and working in Hootsuite, Sprinklr, Sprout Social or Octopost
  • Strong experience delivering Hootsuite implementations in a client-facing role
  • Proven project management experience
  • Excellent stakeholder management and communication skills
  • Ability to manage multiple implementations and delivery resources concurrently
  • Comfortable overseeing technical delivery without necessarily doing all configuration yourself
  • Hootsuite certification(s)
  • Experience managing delivery teams or freelancers
  • Familiarity with implementation frameworks, SLAs, and onboarding playbooks

Benefits

Convosphere is an independent, growing business. Founded in 2014 and headquartered in Hammersmith, London, we are a varied and fun bunch, all passionate about showcasing the insights that social media has to offer. This is a great opportunity to work in an interesting and varied role for our growing, global business - as our business grows so will your role enabling you to progress your career swiftly.

  • Remuneration includes a competitive salary (dependent on experience) as well as share options and performance-related bonus.
  • We are open to the discussion of flexible or agile working arrangements including remote working and reduced or compressed hours.

You can find out more about us and what we do at .

Create a job alert for this search

Hootsuite Implementation Manager • London, England, United Kingdom

Similar jobs

Platform Integrations Manager

Publicis Groupe UKGreater London, England, GB
Full-time

Publicis Production is seeking a Platform Integration Manager with hands-on experience to execute day-to-day integration tasks and coordinate cross-functional resources to deliver high-quality inte... Show more

 • Promoted

Shift Leader

CBW Staffing Solutions LtdBexley, ENG, GB
Full-time

Shift Leader FM Service Provider Canary Wharf, London Up to £55,000 per annumCBW is recruiting an experienced Shift Leader to join the engineering team at a prestigious Grade A commercial off... Show more

 • Promoted

Implementation Manager - EMEA

MoonfireGreater London, England, GB
Full-time

Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups.Flagright enables real-time risk detectio... Show more

 • Promoted

Implementation Specialist (London)

DraftwiseGreater London, England, GB
Full-time

Implementation Specialist (London).K - £110K GBP & London, United Kingdom.Draftwise is growing its implementation function to support an expanding enterprise customer base across EMEA.We're looking... Show more

 • Promoted

Security Engineering Consultant, Hardware

ECM Selection Ltd.Royston, ENG, GB
Full-time

Tackling challenges of hardware and cyber threats for UK defenceNorth Hertfordshire; to c£75,000 DoE + Benefits + Bonus This dedicated defence consultancy provides expertise in defence and cy... Show more

 • Promoted

Senior Implementation Manager

TPT Retirement SolutionsGreater London, England, GB
Full-time

TPT Retirement Solutions is looking for an experienced Senior Implementation Manager to lead the onboarding of new CDC and DC pension scheme clients.This is an opportunity to play a key role in del... Show more

 • Promoted

Hardware Engineering Manager — Shape Our Hardware Strategy

WinnowGreater London, England, United Kingdom
Full-time

Winnow in London is seeking an experienced Hardware Engineering Manager to take strategic ownership of our hardware portfolio and to devise and execute a scalable roadmap.You will own the full prod... Show more

 • Promoted

Hootsuite Implementation Specialist

Convosphere LTDGreater London, England, GB
Full-time

Hootsuite Implementation Specialist.This role is focused on building, configuring, and enabling Hootsuite environments to an agreed scope and timeline.You will work closely with an Implementation M... Show more

 • Promoted

Global Technical Delivery Lead - Agile, Hybrid & Growth

TraveltechessentialistGreater London, England, United Kingdom
Full-time

Flight Centre Travel Group seeks a Technical Delivery Manager to lead end-to-end delivery of a multi-stream programme, including the M&E integration with Dynamics and finance systems.You will coord... Show more

 • Promoted

Senior Applications Manager — Hybrid London

Java Script WorksGreater London, England, United Kingdom
Full-time

The Senior Manager for Applications (many Legal) will fulfill a strategic role delivering legal technology services and client-facing leadership for the firm’s digital business.They will communicat... Show more

 • Promoted

Hootsuite Implementation Specialist

ConvosphereGreater London, England, GB
Full-time

Hootsuite Implementation Specialist.This role is focused on building, configuring, and enabling Hootsuite environments to an agreed scope and timeline.You will work closely with an Implementation M... Show more

 • Promoted

Remote Enterprise Implementations Manager

Accreditation Council for Graduate Medical EducationGreater London, England, GB
Remote
Full-time

Out in Science, Technology, Engineering, and Mathematics is seeking a Manager of Service Delivery to lead a team responsible for successful implementations of their products.This role emphasizes cr... Show more

 • Promoted

Engineering Manager - Robot Software

WayveGreater London, England, United Kingdom
Full-time

We’re looking for bold, talented and creative people to join our journey in developing next-generation autonomous vehicles.We’re a growing company, building our cohort of engineers and you can be a... Show more

 • Promoted

Senior Manager, Licence Applications

Checkout.comGreater London, England, United Kingdom
Full-time

Senior Manager, Licensing Applications to join our Global Affairs team.Reporting directly to the Director of External Affairs, you will lead the end-to-end execution of our global licensing strateg... Show more

 • Promoted

Implementation Manager - Spend

AirwallexGreater London, England, GB
Full-time

As a Delivery Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and... Show more

 • Promoted

NEC4 Services Manager - Strategic Leadership Opportunity

Sanderson RecruitmentSouth East London, London, United Kingdom
Full-time

NEC4 Services Manager - Strategic Leadership Opportunity Be the NEC4 authority on one of the UK's most significant infrastructure programmes.We're seeking a senior NEC4 Services Manager to join a m... Show more

 • Promoted

Service Manager

Job Board DirectBlackheath, ENG, GB
Full-time

Service ManagerGuildfordDo you have a passion for delivering service excellence?Can you thrive in a dynamic environment where your leadership can truly shine? We are currently looking for a locally... Show more

 • Promoted

Senior Manager – Application Security

MiroGreater London, England, United Kingdom
Full-time

The Senior Manager of Application Security leads a global team responsible for embedding security into Miro’s Software Development Lifecycle (SDLC)—from concept to code to customer impact.This team... Show more

 • Promoted

Director, Developer Platform & API Ecosystem

nothingGreater London, England, United Kingdom
Full-time

Nothing is building a platform for developers across its ecosystem.We’re seeking a Director to own the product roadmap, developer experience, and the relationships that decide whether developers ch... Show more

 • Promoted

Facade Design Manager

EK Facades LtdWelling, ENG, GB
Full-time

Head Office 104 Welling High Street, Kent, DA16 1AD.EK Facades Ltd operates as the faade and external envelope division of EK Group, delivering specialist cladding, faade and fire remediation packa... Show more