Product Content Lead
Are you a technical content lead, product content specialist, technical writer or customer education specialist who has worked with complex SaaS, technical or regulated content?
We are working with a fast-growing, well-invested SaaS company helping organisations build business resilience across information security, data privacy and AI governance. Their global platform is used by more than 65,000 people worldwide and supports customers working through critical security, privacy and compliance challenges.
This is a product content ownership role. You will take complex topics across security, privacy, governance, risk and compliance, and turn them into clear, structured guidance that helps customers understand what they need to do, why it matters and how to take action.
The Role
The platform already supports standards such as ISO 27001, ISO 27701 and ISO 42001, and the business is moving towards a unified controls model. You will play a key role in shaping how standards, frameworks and workflows are broken down, mapped and explained inside the product.
You will work closely with Product, Professional Services and Customer Success, owning content across:
This is not a traditional documentation role. You will own how complex compliance and regulatory concepts are translated into practical, usable product content.
What We’re Looking For
The Opportunity
This is a standout opportunity to shape the content, methodology and customer experience behind a global SaaS platform.
You will be working at the intersection of:
You will help define how organisations understand and implement complex standards in a practical, scalable way.
Additional Information
This role is ideal for someone who enjoys working with complex subject matter and wants to take ownership of how it is translated into real-world customer value.
Product Content Lead • Brighton, East Sussex, UK
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