General Sales Manager

Job Introduction

Pentagon Motor Group have an exciting opportunity available at our Derby MAXUS dealership for an experienced Sales Manager/General Manager Designate to join, motivate, and lead our successful sales Maxus sales and service team.

This is an ideal first step into General management for an ambitious individual as part of our growing dealer group.

As the Sales Manager/General manager designate, you will play a key role in driving the performance and growth of our LCV operation, delivering exceptional customer service while maximising sales and service opportunities across the MAXUS van range.

You will lead by example, inspiring the team to achieve and exceed targets through strong leadership, professionalism, and a customer-focused approach.

The successful candidate will be responsible for developing sales and service performance, building strong relationships with retail and business customers, and ensuring the highest standards of operational efficiency and customer satisfaction are maintained at all times.

This is an excellent opportunity for a motivated automotive sales based professional with a passion for light commercial vehicles to take our business forward, enhance the reputation of Pentagon Motor Group, and create an environment where the team can develop, succeed, and excel together

Have you heard about our benefits?

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments
• Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

What will you be doing?

Responsibilities will include;

• Naturally building rapport with customers quickly and easily and able to treat customers fairly
• Monitoring finance and insurance performance against budget; identifying and addressing shortfalls
• Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
• Working with management to coach and develop the skills of the team to achieve business objectives.
• Qualifying customer’s demands and needs so the most appropriate insurance products are recommended
• Logging all activity to monitor performance, measure outcomes and provide regular feedback to the Sales Manager & General Manager

The working hours for this role are 42.5 hours per week as per the sales rota. Sundays are one of the planned weekly days off.

Who are we looking for?

The successful candidate will:

• Have a proven track record in a sales role
• Have Motor Trade experience
• Show the ability to organise, prioritise and reprioritise workloads
• Demonstrate and ensure compliance with our operating processes as well as industry regulations and legislation.
• Lead by example and motivate the team, ensuring that this is demonstrated throughout the department, irrespective of the volume of work within the department at any one time.
• Have up to date knowledge of vehicle legislation, consumer legislation and trade practices with strong, relevant and practical knowledge of modern business methods and controls.
• Possess strong effective communication skills both written and verbal.
• Demonstrate exceptional customer service skills
• Hold a full, UK driving licence

The successful applicant must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.

Why Choose us?

At Pentagon, we believe that diversity and inclusion are fundamental to our are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.

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