About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Title: Account Executive - Retail Sales
Location: London/Leeds
Grade: P3
Role Summary
In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to be developed profitable sales of NCR’s Retail portfolio into retail customers including our full solutions encompassing hardware and software, professional services and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR’s Retail customers in the UK. This role requires strong relationship management, sales support and account development and management skills in order to achieve your targets and a high level of customer satisfaction.
Key areas of responsibilities
Understand the retail industry (including competitor landscape) and articulate the business value of NCR’s Retails solution portfolio to our customers
Capturing and updating opportunities for the sales funnel. Manage the sales funnel opportunities from pipeline to closure.
Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability
Matching customer business objectives with NCR self service solutions that deliver value to the end customers. Work to build a business case with the customer and internally
Developing strategic account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts
Key liaison between the customer, sales support teams, the factory, product management and other internal resources
Responsible for any prospect opportunity within their assigned account base
Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions
Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities. Manage your opportunity funnel accordingly.
Obtain customer or industry information that assists in responding to customer's needs and requirements
Capitalizes on industry knowledge and customer contacts to uncover future business opportunities
Responds to competitive threats to maximize NCR’s customer retention rate
Understand the formal and informal decision-making process within each of the accounts and drive go regular cadence/governance accordingly.
Basic Qualifications
Bachelor’s degree in Engineering, Business or Commerce (MBA preferred)
5+ years of proven sales experience
Experience in the Retail industry
Experience in selling solutions – infrastructure & software applications are highly advantageous
Proven sales success in attaining quota objectives
Proven success in managing account relationships
Ability to develop senior level business relationships with customers.
Demonstrated performance and ability to sell value through a Consultative Selling approach.
Offers of employment are conditional upon passage of screening criteria applicable to the job
Account Executive - Retail Sales • Remote, ENGLAND/UK , GBR
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