Customer Service Specialist
Are you passionate about delivering outstanding customer experiences and building strong relationships?
Seco Tools UK is looking for a proactive and customer‑focused Customer Service Specialist to join our friendly, collaborative Customer Service Team. If you love solving problems, enjoy working with colleagues across different teams, and take pride in making a real difference to customers every single day, this could be the perfect role for you.
About the Role
As a Customer Service Specialist, you’ll be a key partner for our customers; the first person they turn to for clear answers, smooth processes, and exceptional support. You’ll help shape a seamless customer journey from the very first enquiry through to order completion, making a real impact every day.
In this role, you will:
About You
We’re looking for someone who is:
Most importantly, you care about delivering an excellent customer experience and enjoy working as part of a supportive team.
Why Seco Tools?
At Seco Tools, we develop advanced metal cutting solutions and work closely with our customers to deliver real value. Our culture is built on our Core Values:
With a presence in over 75 countries and a team of 5,000+ employees, we offer a truly global and supportive environment.
How to Apply
Apply via the Seco Tools intranet under Sandvik Vacancies, using Job ID:
R0092411
Deadline: Friday 28th August 2026
For questions about the recruitment process, contact HR Services UK at 0800 652 001
Customer Service Specialist - UK • United Kingdom, Alcester
Job Title: Customer Service / Complaints Advisor.Location: Redditch (Hybrid Working – Office Attendance Required 1–2 Days Per Week).Working Pattern: 1 in 3 weekends (rota basis).Shift Times (Rotati... Show more
Join the RAC as a Roadside Technician\n.Are you ready to be part of a team that keeps the UK moving? As a.Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of exp... Show more
Location Travel coverage between Leicester & Manchester.Employee discounts via Reward Gateway.Access to a virtual GP and access to a health & wellbeing app.We are currently seeking a professional. Show more
Customer Service Advisor – Dudley Metropolitan Borough Council.Customer Services Advisors provide contact centre service delivery and comprehensive information and guidance on council services.Vari... Show more
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions.Were looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersale... Show more
MS Teams Enterprise Voice Consultant - Active SC Clearance\n.Flexible, can allow for notice period\n.Outside IR35 / Limited Company\n.We are seeking an experienced SC cleared Microsoft Teams Enterp... Show more
Customer Service Coordinator for a well-known client based in Droitwich.This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in ... Show more
Product and Customer Service Advisor.Base pay range and initial details: This role is a 13 Month Fixed Term Contract reporting to the Technical Team Manager, based in the Technical Department.The r... Show more
National role requiring regular UK mainland travel.You must be based within 90 minutes of the B15/B16 postcodes).This successful, longstanding and hugely innovative organisation is one of the major... Show more
You will take care of our customers in all commercial issues (pre and after sales).You will prepare quotations and handle public biddings.You will support the Area Sales Manager / Sales Application... Show more
Customer Service Administrator.Can you bring your administrative skills to our Customer Service team? Join our team in Willenhall (UK) and enjoy a collaborative culture that empowers you to build a... Show more
Peristaltic Pumps Sales Specialist | Birmingham (UK-wide)Up to £55,000 basic salary + excellent benefitsField-based role can be based anywhere in the UKOverview Are you an experienced technic... Show more
Job descriptionService Manager - Mercedes-Benz WarringtonWant to be the best you can be? It's what drives us too.Working in our aftersales department as a Service Manager you will be a key part... Show more
Customer Service Administrator.As a Customer Service Administrator, you'll be the friendly face behind our customer interactions.Your primary responsibilities will include:.Responding to customer i... Show more
Are you passionate about delivering exceptional customer service? Do you bring a positive attitude, strong communication skills, and a professional approach to your work?.We're recruiting Customer ... Show more
Salford Priors, Worcestershire.An exciting opportunity has arisen for an experienced.With a heritage spanning more than a century, this innovative organisation designs and produces industry-leading... Show more
Get AI‑powered advice on this job and more exclusive features.Recruitment Consultant | Pertemps |📍 Dudley and West Bromwich.We are very excited to be recruiting a Customer Service Administrator to... Show more
SCC is seeking a Technical Services Manager to lead customer engagement and shape the technical strategy in a remote/hybrid role across the UK.You will act as the senior technical voice for custome... Show more
Monday to Friday, 9:00am – 5:00pm (30-minute lunch break).We are looking for a friendly, organised, and customer-focused Customer Service Advisor to join a busy and supportive office team based in ... Show more
We are currently recruiting for Client Support Specialist to join a well established business based in Redditch.We are looking for an individual who has a strong telephone manor and who enjoys work... Show more
