House of CB is a global fashion brand celebrated for its empowering, feminine designs and statement-making silhouettes. With a cult following built through powerful visuals, trend-defining campaigns, and a bold social media presence, we’re continuing to grow our team with people who share our passion for fashion, creativity, and excellence.
We’re looking for a CRM expert to take ownership of House of CB’s email and SMS programmes, driving retention, repeat purchase, and customer lifetime value across our global community.
JOB DESCRIPTION
Sitting within our CRM and E-Commerce team, you’ll own the strategy, execution, and performance of our email and SMS channels. From campaign planning to lifecycle automations, segmentation, and testing, you’ll shape how our customers experience House of CB beyond the product — with messaging that feels personal, premium, and on-brand.
KEY RESPONSIBILITIES
ABOUT YOU
WHY JOIN US?
Be part of a global fashion brand with a deeply engaged customer base, and the platform to build a world-class CRM programme. You’ll have the autonomy to shape strategy, the resources to execute it, and the visibility to see your work directly impact retention and growth.
Email + SMS Marketing Manager • London
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