Talent.com
Watches of Switzerland
Rolex Showroom ManagerWatches of Switzerland • Rolex Boutique Old Bond Street
Rolex Showroom Manager

Rolex Showroom Manager

Watches of Switzerland • Rolex Boutique Old Bond Street
30+ days ago
Job type
  • Full-time
Job description

Position Overview

The new Showroom Managers will lead a team offering professional expertise in an elegant setting, one that promotes a sense of harmony, discretion and intimacy with the brand. The showroom will have extensive Sales and After-Sales areas, including an accredited service centre and a space dedicated to Rolex Certified Pre-owned.

Key Accountabilities:

  • Establish a client-centric strategy, to ensure the highest level of customer experience is executed at all times.
  • Coaching and support the team, ensuring client experience expectations are always being delivered.
  • Optimise hospitality, to create unique and memorable client interactions.
  • Develop strong and meaningful relationships with clients.
  • Manage, support and motivate the team.
  • Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique.
  • Identify efficiencies and enhance best practices.
  • Ensure compliance with all Watches of Switzerland and Rolex procedures.
  • Collaborate with the senior management team to recruit, retain and develop talent.
  • Execute development plans for each employee within your team.
  • Continuously train, coach, and provide qualitative feedback, using reward and recognition to improve team engagement and performance.

Role Requirements/Attributes

  • Significant experience in a Senior Retail Management role – ideally within a premium/luxury brand
  • Experience in managing and developing a high performing team.
  • Passionate about retail and delivering an exceptional client experience.
  • Proven ability to build and maintain client relationships.
  • Commercially focused.
  • Experience of working with a CRM system.

About Us

Founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world's most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay


At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here:

Create a job alert for this search

Rolex Showroom Manager • Rolex Boutique Old Bond Street

Similar jobs

Sponsorship and Exhibition Sales Specialist at Retail Insights

Retail InsightsCity Of London, England, GB
Full-time

OverviewSponsorship and Exhibition Sales Specialist at Retail InsightsLondon, United KingdomAre you someone who thrives in a fast-paced environment, where you are given the autonomy and support to ... Show more

 • Promoted

Store Manager – Luxury Jewelry Retail Leader

PandoraGreater London, England, GB
Full-time

Pandora is seeking a proactive and results-driven store manager for their Greater London store.The role emphasizes leading a high-performing team to achieve sales targets and deliver world-class cu... Show more

 • Promoted

Luxury Flagship Store Manager | Client Experience Leader

GIVENCHYCity Of London, England, GB
Full-time

A luxury fashion brand is seeking a Store Manager to lead their store in London.The ideal candidate must have extensive experience in retail management, particularly in luxury goods.Responsibilitie... Show more

 • Promoted

Flagship Optical Store Manager

Boots UKGreater London, England, GB
Full-time

Boots UK is seeking an experienced leader for a flagship Store Manager role at Sedley Place in London.This position requires a strong background in optics and proven leadership skills to manage a l... Show more

 • Promoted

Premium Footwear Store Manager — Lead Sales & Service

Pyou UKGreater London, England, GB
Full-time

A recruitment agency is looking for a motivated and customer-focused Store Manager to lead a prestigious footwear brand in London.The ideal candidate will have 3–8 years of experience in luxury ret... Show more

 • Promoted

Luxury Footwear Store Lead – London

Pyou SpainGreater London, England, GB
Full-time

A recruitment agency seeks an Assistant Store Manager for a prestigious premium footwear brand in London.The ideal candidate will have retail experience, preferably in luxury environments, and poss... Show more

 • Promoted

Beauty Store Manager — Lead Sales, Events & Team

Oh My Cream limitedGreater London, England, GB
Permanent

A retail beauty company in the United Kingdom is seeking a passionate Store Manager for a permanent contract.This role involves driving store performance, ensuring high standards of customer servic... Show more

 • Promoted

Showroom Coordinator

ClarksLondon, England, GB
Full-time

Direct message the job poster from Clarks.Talent Acquisition Coordinator, Experienced People Manager.To manage the London Showroom, office and meeting room on a day to day basis providing a high le... Show more

 • Promoted

Showroom Assistant

LorienLondon, England, GB
Full-time

This is a hands-on, physical role ideally suited to individuals who enjoy working in a fast-paced environment and have a strong interest in fashion and product presentation.Three of the roles will ... Show more

 • Promoted

Luxury Store Assistant Manager — Lead & Elevate Sales

Vince Holding Corp.Greater London, England, GB
Full-time

Full-Time Assistant Store Manager for its Marylebone location.The successful candidate will assist the Store Manager in daily operations, focusing on achieving sales goals and ensuring a high custo... Show more

 • Promoted

Flagship Luxury Boutique Manager – Lead & Elevate Sales

DweetGreater London, England, GB
Full-time

Dweet is seeking a Flagship Boutique Manager for its London store in W1.In this pivotal role, you will enhance sales, raise brand awareness, and lead a dedicated team to deliver premium customer se... Show more

 • Promoted

Senior Luxury Sales Leader – USA Leisure Market

St. Regis Hotels & ResortsGreater London, England, GB
Full-time

Regis Hotels & Resorts in London is seeking a Senior Sales Manager for Luxury Leisure USA.The role involves managing sales in the USA and Canada, building client relationships, and driving business... Show more

 • Promoted

Luxury Store Manager

Fashion & Retail PersonnelCity of Westminster, England, GB
Full-time

An exciting opportunity has arisen for a Store Manager to join a luxury multi-brand boutique in the heart of the West End.Showcasing fashion-forward, trend-led brands, this is a fantastic opportuni... Show more

 • Promoted

Luxury Menswear Boutique Director – London Launch

Dweet.Greater London, England, GB
Full-time

A leading luxury fashion brand is seeking an experienced Boutique Director for their London flagship.The role involves driving commercial success, developing client relationships, and leading a hig... Show more

 • Promoted

Store Manager - 299 Fulham Road London

Joe & The JuiceGreater London, England, GB
Full-time

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your Dis... Show more

 • Promoted

Aftersales Manager

Group 1 AutomotiveSidcup, ENG, GB
Full-time

Aftersales Manager - JLR Sidcup.Want to be the best you can be? It's what drives us too.Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre.You... Show more

 • Promoted

Roadshow Manager

KMK RecruitmentLondon, England, GB
Full-time

Roadshow Manager required to join a Leading Private Equity Firm in Central London.We’re hiring for an exciting and high-impact opportunity with a prestigious private equity firm based in Central Lo... Show more

 • Promoted

Senior Exhibition Sales Manager (Remote)

Eligo RecruitmentGreater London, England, GB
Remote
Full-time

Eligo Recruitment is looking for a Senior Exhibition Sales Executive/Sales Manager to work remotely in Greater London.The ideal candidate will have 2 to 4 years of experience in B2B exhibitions or ... Show more

 • Promoted

Flagship Boutique Manager - Luxury Jewelry Leader

AnnoushkaGreater London, England, GB
Full-time

Annoushka is seeking an experienced retail manager for their flagship boutique in Greater London.This role focuses on delivering exceptional client experiences and driving sales success within a lu... Show more

 • Promoted

Fashion Retail Store Manager – Lead, Inspire & Elevate Sales

TieTalentCroydon, England, GB
Full-time

A growing fashion retail company is seeking a Store Manager for its Croydon location.The role involves overseeing daily operations, leading a team, and developing strategies to enhance customer exp... Show more