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Robertson Sumner
Account Manager - Managed ServicesRobertson Sumner • Leeds, England, United Kingdom
Account Manager - Managed Services

Account Manager - Managed Services

Robertson Sumner • Leeds, England, United Kingdom
16 days ago
Job type
  • Full-time
Job description

Why Join This Opportunity?

  • Ideal step‑up role for an Account Manager within MSP or IT services
  • Structured environment with strong mentoring and support
  • Exposure to modern cloud and cyber security solutions
  • Clear progression path into senior account management
  • Collaborative, commercially focused culture


The Role

This role focuses on managing and developing a portfolio of existing customers, ensuring high service levels while identifying opportunities to grow accounts through additional managed services and solutions.


Key Responsibilities

  • Manage day‑to‑day relationships with assigned customer accounts
  • Support renewals and contract extensions
  • Identify upsell and cross‑sell opportunities
  • Coordinate with internal teams to ensure smooth delivery
  • Support account planning and customer reviews
  • Maintain accurate forecasts and pipeline reporting


What We’re Looking For


Essential

  • Experience in account management within MSP, IT services or technology
  • Strong customer relationship skills
  • Commercial awareness and attention to detail
  • Organised and proactive working style


Desirable

  • Exposure to managed services, cloud or cyber security

Ambition to progress into a senior commercial role


Call to Action

If you’re looking to build a long‑term career in account management within a growing technology business, apply now.

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Account Manager - Managed Services • Leeds, England, United Kingdom

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